Issue 122876 - AOO 4.x crash on Mac OS X 10.8.4 (12E55) editing or saving
Summary: AOO 4.x crash on Mac OS X 10.8.4 (12E55) editing or saving
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Writer
Classification: Application
Component: editing (show other issues)
Version: 4.0.0
Hardware: Mac OS X 10.8
: P3 Blocker (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact: edoardopanfili
URL:
Keywords: crash, needmoreinfo
Depends on:
Blocks:
 
Reported: 2013-07-28 18:32 UTC by sbarta
Modified: 2017-05-20 10:12 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description sbarta 2013-07-28 18:32:46 UTC 
OpenOffice 4.0.0 AOO400m3(Build:9702) shuts down when I paste into, save Write formats (odt and xml) and Word formats (doc and xml) after I've typed some text.
I don't have the opportunity to test any other functions as it keeps crashing.

The recovery process does not give me the crash report.

I haven't tried any of the other components (Base, Calc, etc.) as it's not worth my time.

I have a Macbook Pro 5.1 running Mac OS X 10.8.4 (12E55), 8 GB 1067 MHz DDR3, 2.4 GHz Intel Core 2 Duo

I installed the latest Java from Apple Support to make sure that wasn't the problem.
I tried three downloads and installations to make sure there wasn't a problem with the file transfer.

My system reported the crash to Apple each time it happened but I can't find the report after I "restore" the file.
Comment 1 hdu@apache.org 2013-08-01 11:19:22 UTC 
Does disabling the "Readability Report" extension solve this crash? If this is so then this issue can be assumed to have the same root cause as bug 122885.
Comment 2 edoardopanfili 2013-08-07 08:56:54 UTC 
Can't reproduce using this steps

- select first paragraph of this bug description
- copy
- open openoffice writer
- paste
- file, save as...
- save using odf
- file, save as...
- save using doc

Readability Report ( http://extensions.services.openoffice.org/en/project/readability-report ) is "OS:Windows  oo version:3.4 " if installed in OS X generate some problems.
Comment 3 Oliver-Rainer Wittmann 2013-08-21 08:55:50 UTC 
This issue has not been confirmed, yet.
--> removing keyword 'regression'

Adding keyword 'needmoreinfo' in order to get more information - hopefully from the issue submitter. Thanks in advance.
Comment 4 Rainer Bielefeld 2014-03-11 13:31:06 UTC 
@reporter:
thank you for your feedback! Unfortunately you are wrong here, this is the AOO bug tracking system, not a helpdesk.
You can get assistance at
<http://user.services.openoffice.org/en/forum/>
or here:<http://www.openoffice.org/support/>
If you want to report bugs please consider hints on  <http://www.openoffice.org/qa/issue_handling/basic_rules.html#summary>
Please feel free to reopen this Bug if discussion with other users leaded to an assessment that we have an AOO bug with a current AOO Version and a clear and comprehensible description how to reproduce the problem due to above mentioned guidelines.