Issue 124532 - Software was running, but after "Windows Update" it would not function. I reinstalled the software and Windows would not load. "Security Essentials" restored the computer to a point before this latest installation.
Summary: Software was running, but after "Windows Update" it would not function. I rei...
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: 4.0.1
Hardware: PC Windows 7
: P3 Major (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2014-03-27 05:55 UTC by Clarence
Modified: 2017-05-20 09:44 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Report of March 27, 2014 (Log#124532) (5.14 KB, text/plain)
2014-03-28 15:54 UTC, Clarence 		no flags Details
Follow to March 27, 2014, letter (1.38 KB, text/plain)
2014-03-28 19:56 UTC, Clarence 		no flags Details
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Description Clarence 2014-03-27 05:55:18 UTC 
Consequently, I restored Windows anew and now am able to run OpenOffice again, but I am currently foregoing Windows updates because I do not know which update is canceling out OpenOffice. Please let me know what I can do. Thank you.
Comment 1 Edwin Sharp 2014-03-27 12:38:03 UTC 
Can you please specify update numbers in last Windows Update?
Comment 2 Rainer Bielefeld 2014-03-27 14:04:16 UTC 
NOT reproducible with "AOO 4.0.1 Release – German UI / German locale [AOO401m5(Build:9714)  -  Rev. 1524958 2013-09-20 11:40:29]" on German WIN7 Home Premium (64bit)", “historic” 4.0 User Profile used for all predecessor versions	

@reporter:
thank you for your feedback! Unfortunately you are wrong here, this is the AOO bug tracking system, not a helpdesk.
You can get assistance at
<http://user.services.openoffice.org/en/forum/>
or here:<http://www.openoffice.org/support/>
If you want to report bugs please consider hints on  <http://www.openoffice.org/qa/issue_handling/basic_rules.html>
Please feel free to reopen this Bug if discussion with other users leaded to an assessment that we have an AOO bug with a current AOO Version and a clear and comprehensible description how to reproduce the problem due to above mentioned guidelines.
Comment 3 Clarence 2014-03-28 15:54:12 UTC 
Created attachment 83023 [details]
Report of March 27, 2014 (Log#124532)
Comment 4 Clarence 2014-03-28 19:56:02 UTC 
Created attachment 83025 [details]
Follow to March 27, 2014, letter