Issue 124861 - "Properties" button in Print dialog disappears.
Summary: "Properties" button in Print dialog disappears.
Alias: None
Product: Draw
Classification: Application
Component: ui (show other issues)
Version: 4.1.0
Hardware: PC Windows 7
: P3 Major (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Depends on:
Reported: 2014-05-09 12:59 UTC by Pawel Mroczkowski
Modified: 2014-05-20 14:00 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Screenshot of the Print dialog after clicking the "Preferences" button (40.91 KB, image/png)
2014-05-09 12:59 UTC, Pawel Mroczkowski
no flags Details

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Description Pawel Mroczkowski 2014-05-09 12:59:20 UTC
Created attachment 83365 [details]
Screenshot of the Print dialog after clicking the "Preferences" button

When trying to configure printer (by clicking the button in the "Print" dialog), the "Preferences" button disappears. The button is actually marked "Właściwości", as it is the Polish language version that I'm using. The mentioned printer is a HP DesignJet Plotter, driver version 7.10, english. After closing the "Print" dialog and opening it again, the "Preferences" button is there again, until you click it. On my computer I also have three different printers installed. For them, the "Preferences" button works OK. However if the button disappears while trying to configure the DesignJet, it's also unavailable for other printers until the Print dialog is reopened. In other applications like Adobe Acrobat Viewer, or XnView the DesignJet can be reliably configured and works with no problems.
Comment 1 Rainer Bielefeld 2014-05-09 21:04:31 UTC
NOT reproducible with server installation of "AOO 4.1.0-dev – English UI / German locale - [AOO410m14(Build:9760)  -  Rev. 1583418_2014-04-02]" on German WIN7 Home Premium (64bit)", own separate user profile, Samsung CLX 3185 and several other printers.

I will do some additional tests later

Same with button in menu 'file -> Print Settings'?
Comment 2 Pawel Mroczkowski 2014-05-11 16:00:34 UTC
Hello Rainer!

I tried to use the file -> Print Settings option but didn't get any results. Can't recall the exact behaviour, but it didn't work. I'll try to describe it in more detail as soon as I'm back at work (I'm using Draw at my workplace).

Thanks for looking and have a nice day

Comment 3 Pawel Mroczkowski 2014-05-20 14:00:50 UTC

OK, some additional information:

When using the file -> Print settings dialog, when I chose the HP DesignJet from the list, the "Properties" button is grayed out, and the "Options..." button is inactive. Hope it helps, have a nice day