Issue 124876 - After saving Spreadsheet and exporting recipient cannot open
Summary: After saving Spreadsheet and exporting recipient cannot open
Alias: None
Product: Calc
Classification: Application
Component: save-export (show other issues)
Version: 4.1.0
Hardware: PC Windows, all
: P3 Minor (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Keywords: needmoreinfo
Depends on:
Reported: 2014-05-12 14:46 UTC by Marlene
Modified: 2014-05-12 17:47 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Marlene 2014-05-12 14:46:46 UTC
My associates and I depend on Spreadsheets and import and export them accordingly.  When I edit/update a spreadsheet sent to me and save once sent back the recipient cannot open.  I save it to their office version 2003.  Please advise
Comment 1 Rainer Bielefeld 2014-05-12 17:47:36 UTC
NOT reproducible with server installation of "AOO 4.0.1 – German UI / German locale [AOO401m3(Build:9712) - Rev. 1520285 2013-09-05 13:52:01]" on German WIN7 Home Premium (64bit)", Common 4.0 User Profile

Thank you for your feedback – unfortunately important information we will 
need to reproduce your problem is missing.
Please add all information requested in following:
a) Write a meaningful Summary describing exactly what the problem is
b) Attach a text kit with sample documents: Sourcedocument you received,
   Edited document you sent.
   If you want to attach a test kit with multiple documents zip them into
   a single and attach the
c) Contribute a document related step by step instruction containing every 
   key press and every mouse click how to reproduce your problem 
d) Attach screenshots with comments if you believe that that might explain the 
   problem better than a text comment. Best way is to insert your screenshots
   into a DRAW document and to add comments that explain what you want to show
e) if possible contribute an instruction how to create a sample document 
   from the scratch
f) add information 
   f1) what EXACTLY is unexpected. "Can Not" means what? PC explodes?
   f2) and WHY do you believe it's unexpected (cite Help or Documentation!)
   f3) recipient's PC, Operating System, exact office version, 
   f4) concerning your Operating System (Version, Distribution, Language)
   f5) concerning your AOO version (with Build/revision ID if it's not a 
      public release) and localization (UI language, Locale setting)
   f6) AOO settings that might be related to your problems 
      (Language / Locale ...)
   f9) Whether that worked in former OOO / AOO Versions 
   f10) whether (and how) a competitor's software (MSO, LibreOffice, ...)
        fulfills your needs

Please do not cite these hints in your reply, but cite the items like:
f7): Desktop-icon for soffice.exe / AOO File menu -> Open