Issue 125099 - Windows 8.1 File Explorer crash on right hand click option
Summary: Windows 8.1 File Explorer crash on right hand click option
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: 4.1.0
Hardware: All Windows 8, 8.1
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Depends on:
Reported: 2014-06-14 21:32 UTC by christophersmith340
Modified: 2014-06-14 21:32 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description christophersmith340 2014-06-14 21:32:06 UTC
when right hand click action in windows file explorer, explorer crashes.  Following review of numerous blogs, tracked down what APPEARS to be issue with shell extension.  used utility shellexview and through trial and error eventually disabled : EXT Name - NULL, TYPE Info Tip Handler V4.00.9764 c:\programfiles(x86)OpenOffice4\program\shlxthdl\shlxthdl_64.dll  clsid (087B3AE3-E237-4467-B8DB-5A38AB959AC9.   I have A-OO 4.1.0 A00410m18(build9764)-rev 1589052 2014-04-22 11:43:54(DI 22APR2014).   
When above shell ext disabled, I now have access to right hand click options and File explorer does not abend..

Hope this helps....