Issue 125217 - Printing envelopes causes incorrect document/paper size error on printer
Summary: Printing envelopes causes incorrect document/paper size error on printer
Status: CLOSED DUPLICATE of issue 43153
Alias: None
Product: Writer
Classification: Application
Component: printing (show other issues)
Version: 4.1.0
Hardware: PC Windows XP
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-07-07 16:07 UTC by Gerald
Modified: 2017-05-20 10:11 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Gerald 2014-07-07 16:07:11 UTC 
Since upgrading to v4.1.0 when try to print envelopes the printer (HP OfficeJet 6500) gives an incorrect document/paper size error and does not print. Envelope is passed through the printer without printing.

#10 and #6-3/4 were tried with every combination of orientation on the Envelope dialog. Envelopes were tried in printer in both landscape and portrait orientations.
Comment 1 Gerald 2014-07-07 16:09:15 UTC 
Note: I created a #6-3/4 envelope in Wordpad and it printed with no problems.
Comment 2 caky63244 2014-08-22 04:10:51 UTC 
I've tried to print #10 envelopes. When I go to File-Print, it shows it is going to print a C5 envelope, not what I wanted.

Having spent 40 years in main-frame programming, I would venture to guess that there is something screwed up either with the envelope characteristics table (or whatever you call it) or the addressing/indexing/lookup into the table.  Unless of course, it is the contents of the "#10" entry which are screwed up. This is especially annoying since the #10 envelope is probably the most commonly used. 

While I am retired, and not a commercial user, I DO have to send business-type letters from time to time, and hand-written envelopes just don't hack it...

I am amazed that this problem, which should be rather easy to fix, has lasted so long and has just a "normal" priority.

Another little fix, while you are at it, is to allow me to print an envelope WITHOUT having another page involved.  A "Print" button on the envelope window should be rather easy, too, as well as the provision of a warning when the printer needs the envelope.

The above are "nice to have" - they would make printing envelopes much easier. 

The fix for the envelope size is vital: this bug makes using OO to print envelopes very difficult, indeed.
Comment 3 oooforum (fr) 2014-11-13 13:32:57 UTC 
(In reply to Gerald from comment #0)
> #10 and #6-3/4 were tried with every combination of orientation on the
> Envelope dialog. Envelopes were tried in printer in both landscape and
> portrait orientations.

*** This issue has been marked as a duplicate of issue 43153 ***