Issue 125981 - [UX] "JRE not available": Improve the shown error message, create a webpage to show more details
Summary: [UX] "JRE not available": Improve the shown error message, create a webpage t...
Status: CONFIRMED
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: 4.1.1
Hardware: All All
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
: 126910 (view as issue list)
Depends on:
Blocks:
 
Reported: 2014-12-30 10:55 UTC by Marcus
Modified: 2017-05-20 11:03 UTC (History)
2 users (show)

See Also:
Issue Type: ENHANCEMENT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Marcus 2014-12-30 10:55:39 UTC
Due to some discussions on the dev@ mailing list, it was mentioned that the error messages like "JRE not available" (there are a few more) needs to be improved to show the user whats really up.

For this the fix is split-up into 2 parts:

1. Update the text in the shown dialog. Add a URL to a webpage.
2. Create the webpage to show full details.

It is agreed to get the new webpage translated, so it will be added to the "www.openoffice.org/xx/..." area.
Comment 1 SVN Robot 2014-12-30 11:05:36 UTC
"marcus" committed SVN revision 1648506 
#i125981# Added webpage to explain why OpenOffice needs Java
Comment 2 Marcus 2014-12-30 11:08:55 UTC
Part #2 was created by taking a copy of "www.openoffice.org/common/java.html". It's now located in "www.openoffice.org/xx/java/index.html".
Comment 3 Marcus 2014-12-30 11:27:45 UTC
The new text for the error message is the following.

"Some OpenOffice operations use the Java Runtime Environment (JRE).
A suitable JRE is not installed. For details please see:
http://www.openoffice.org/java.html"

(suggested by Dennis E. Hamilton and already agreed on the mailing list)

In Pootle the URL can be exchanged to "http://www.openoffice.org/xx/java/index.html" when the L10N teams want to show a translated text to their users.
Comment 4 orcmid 2015-01-18 23:58:38 UTC
(In reply to Marcus from comment #3)

> In Pootle the URL can be exchanged to
> "http://www.openoffice.org/xx/java/index.html" when the L10N teams want to
> show a translated text to their users.

The easiest translation will be "http://openoffice.org/xx/java" so there is as little as possible to have to copy or type.
Comment 5 Marcus 2016-04-09 09:25:07 UTC
*** Issue 126910 has been marked as a duplicate of this issue. ***
Comment 6 Marcus 2017-05-20 11:03:51 UTC
Reset assigne to the default "issues@openoffice.apache.org".