Issue 126181 - 1305 error reading from file
Summary: 1305 error reading from file
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: App Dev
Classification: Unclassified
Component: scripting (show other issues)
Version: 4.1.1
Hardware: All Windows XP
: P5 (lowest) Critical
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-03-16 17:42 UTC by Hank Henry
Modified: 2017-05-20 09:32 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Screen Shots (181.16 KB, application/vnd.openxmlformats-officedocument.wordprocessingml.document)
2015-03-16 17:42 UTC, Hank Henry 		no flags Details
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Description Hank Henry 2015-03-16 17:42:01 UTC 
Created attachment 84597 [details]
Screen Shots

1305 Error reading from file

C:\Users\mark\Desktop\OpenOffice 4.1.1 (en-US)  Installation Files\openoffice411.msi.  verify the file exists and that you can access it.    Tab box “ retry”   “cancel”

Nothing allows me by to continue install.  

I have downloaded 3 times and I cannot understand any fixes described in the data base
Comment 1 orcmid 2015-03-16 20:26:00 UTC 
When you choose a location for the .exe to extract the setup files, try using a path that has no spaces in its names.

Let us know if that helps.
Comment 2 oooforum (fr) 2015-03-17 07:58:43 UTC 
This error is occurred by Windows systems and not AOO.
Please refer to this thread:
https://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=17197&hilit=1305

Next time, for this kind of questions, thanks to post directly to the support forum.
Comment 3 orcmid 2015-03-17 15:42:22 UTC 
(In reply to oooforum from comment #2)
> This error is occurred by Windows systems and not AOO.
> Please refer to this thread:
> https://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=17197&hilit=1305
> 
> Next time, for this kind of questions, thanks to post directly to the
> support forum.

Please do not confuse how an error is ultimately detected with how an error is caused.  

And please stop using "support" with respect to the OpenOffice Forums and if you send users somewhere, please provide a link, such as https://forum.openoffice.org/en/forum/ or https://forum.openoffice.org/
I think a better term is simply Community Forum.

Users go to great effort to report these problems on bugzilla and they should not be addressed as if they are experts who should know better.  It is difficult, from the observed behavior, to determine what is a bug in the software and what may be a problem in other aspects of its usage.  

It would be great if we replaced "NOT_AN_ISSUE" with something like NOT_A_BUG, or NOT_A_DEFECT, but even then there might be reason to find out more about how to resolve an issue such as this one.