Issue 126196 - problem opening a new installation
Summary: problem opening a new installation
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: 4.1.1
Hardware: PC Other OS
: P5 (lowest) Critical (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-03-21 18:08 UTC by Luellen Wood
Modified: 2017-05-20 09:44 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Luellen Wood 2015-03-21 18:08:29 UTC 
I am 80 years old and fairly intelligent but  your site is toooooo technical for me.

I have had OpenOffice for a number of years and it has worked fairly well until a couple of days ago when it would not open up after many tries.  I finally deleted the old copy and went to your official site to download a new edition.  Now I still cannot get it to open up even tho I went to the site that said Windows 7 was supported.  What am I doing wrong and PLEASE don't make the solution too technical.
Comment 1 oooforum (fr) 2015-03-23 08:40:34 UTC 
You are in wrong place here. This is a bug tracking system and not a help desk.
For this kind of questions, please use directly the support forum:
http://forum.openoffice.org
You will find other users that will help you.