Issue 127076 - Started having problems saving documents from writer and scalc
Summary: Started having problems saving documents from writer and scalc
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: editing (show other issues)
Version: 4.1.2
Hardware: PC Windows 10
: P5 (lowest) Critical (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact: Keith N. McKenna
URL:
Keywords: needhelp, needmoreinfo
Depends on:
Blocks:
 
Reported: 2016-08-18 21:03 UTC by Alan Deroo
Modified: 2017-05-20 10:11 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
A paper I am writing for myself (573.28 KB, application/vnd.sun.xml.writer)
2016-08-18 21:03 UTC, Alan Deroo
no flags Details
New Version by knmc (570.32 KB, application/vnd.sun.xml.writer)
2016-08-19 00:28 UTC, Keith N. McKenna
no flags Details

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Description Alan Deroo 2016-08-18 21:03:36 UTC
Created attachment 85639 [details]
A paper I am writing for myself

Make a change to document.  Click on Save.  Box pops up with Keep Current Format or Save in ODF Format.  Click on Keep Current Format.  Box pops up with OpenOffice 4.1.2 on top with message Error saving document Simply Redefine life:  Write Error.
Error writing in sub-document content.xml.

Have saved this document many times and just started to have trouble.  Same message with trying to save a spreadsheet.
Comment 1 Keith N. McKenna 2016-08-19 00:28:46 UTC
Created attachment 85640 [details]
New Version by knmc
Comment 2 Keith N. McKenna 2016-08-19 00:33:00 UTC
(In reply to Keith N. McKenna from comment #1)
> Created attachment 85640 [details]
> New Version by knmc

System Configuration:
Processor: Intel Core i5 CPU M560 @2.67GHz
Installed Memory: 2.00 GB (1.6 usable)
Operating System: Windows 7 Home Premium 64 bit

Apache Open Office:
AOO412m3(Build:9782)  -  Rev. 1709696
2015-10-21 09:53:29 (Mi, 21 Okt 2015)
Language: en_US
Additional Language Packs: None
and
AOO420m1(Build:9800)  -  Rev. 1692551
Rev.1692551
Steps taken to try to confirm

download document
open document with AOO 4.1.2
edit document
click save icon
click keep current format button of dialog box

document saved fine.

uploaded new version please try it and see if it cures the problem.
Comment 3 Keith N. McKenna 2016-08-30 16:39:20 UTC
Need a volunteer running Windows 10 to try to confirm the original file.
Also Alan have you tried the new version I uploaded?
Comment 4 Marcus 2016-09-03 20:18:47 UTC
On Linux I've no problem to open, change, save and reopen the file. Maybe a problem only on Windows. I'll test this on Windows 10 and will report back here.
Comment 5 Marcus 2016-09-04 09:30:20 UTC
(In reply to Keith N. McKenna from comment #3)
> Need a volunteer running Windows 10 to try to confirm the original file.
> Also Alan have you tried the new version I uploaded?

I'm sorry but I cannot reproduce the error message, too. I've done on Win10 the same like on Linux with the same result: Working with the file is fine. I hope that the new file you have attached is OK for Alan.
Comment 6 Keith N. McKenna 2016-09-04 23:38:50 UTC
(In reply to Marcus from comment #5)
> (In reply to Keith N. McKenna from comment #3)
> > Need a volunteer running Windows 10 to try to confirm the original file.
> > Also Alan have you tried the new version I uploaded?
> 
> I'm sorry but I cannot reproduce the error message, too. I've done on Win10
> the same like on Linux with the same result: Working with the file is fine.
> I hope that the new file you have attached is OK for Alan.

Thanks for checking against Windows 10 Marcus. I will wait a few more days for a reply from Alan and if nothing I will reluctantly close this as non-reproducible.
Comment 7 Keith N. McKenna 2016-09-10 19:09:13 UTC
As there has been no follow-up from the OP and was not able to be reproduced on Windows 10, Windows 7, and Linux I am closing this irreproducible. If new information comes to light this should be re-opened.