Issue 127259 - Open Office cannot operate due to non-existent user having open file
Summary: Open Office cannot operate due to non-existent user having open file
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: 4.1.3
Hardware: Mac macOS 10.12
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: crash, usability
Depends on:
Blocks:
 
Reported: 2016-12-23 21:37 UTC by jdfeka
Modified: 2016-12-30 16:16 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
screenshot of error message generated when I attempt ro run Openoffice. (43.41 KB, image/jpeg)
2016-12-23 21:37 UTC, jdfeka 		no flags Details
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Description jdfeka 2016-12-23 21:37:23 UTC 
Created attachment 85897 [details]
screenshot of error message generated when I attempt ro run Openoffice.

I have found it impossible to start Open Office due to the fact that the system advises me that there is another instance of the program running which, to my knowlege, there is not.

I have deleted and re-installed the complete OpenOffice app, and have even re-installed my OSX,  and both are at their latest upgrades.  I still get the error message which is shown in the screenshot I have attached.   How can I "close" the supposed application when I have never started it?
Comment 1 oooforum (fr) 2016-12-30 15:48:30 UTC 
You are in wrong place here, this is a bug tracking system and not a help-desk.
AOO 4.1.3 runs fine with OSX.
For this kind of problem, you can post on the end-user forum.
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&p=382950