Issue 127494 - can not print from database of open office
Summary: can not print from database of open office
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Base
Classification: Application
Component: code (show other issues)
Version: 4.0.0
Hardware: All Windows, all
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
: 127498 (view as issue list)
Depends on:
Blocks:
 
Reported: 2017-08-06 19:08 UTC by dutch schultz
Modified: 2017-08-12 16:31 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description dutch schultz 2017-08-06 19:08:10 UTC
use open office database to run our office. have a database built . have been using a hp8600 printer to print reports. just bought a new printer hp8740. the reported will not print reports on new printer. they will print on the hp8600. if i go to writer and print a saved letter it will print on the new hp8740 printer. i have set the hp8740 as the default and tried about everything i have read on the internet but nothing works. 
i can print from any program on the computer even open office until i try to print a report in open office and then get a error message on the screen that say printer can not print.

need help

dutch schultz
Comment 1 oooforum (fr) 2017-08-11 15:26:25 UTC
Your bug report is being closed as NOT_AN_ISSUE due to a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system, version of printer's driver and the latest version of AOO that you have confirmed the bug to be present

b) Provide a step-by-step procedure to reproduce (the simpler will be the better)

c) Provide any test case(s) which will help us confirm the problem (like a sample document)

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue.
Comment 2 oooforum (fr) 2017-08-11 15:50:24 UTC
*** Issue 127498 has been marked as a duplicate of this issue. ***