Issue 128005 - chart symbol change consistently causes file destruct
Summary: chart symbol change consistently causes file destruct
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Calc
Classification: Application
Component: save-export (show other issues)
Version: 4.1.6
Hardware: Mac macOS 10.13
: P5 (lowest) Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: needhelp
Depends on:
Blocks:
 
Reported: 2019-01-12 15:00 UTC by lascommers
Modified: 2019-06-18 22:07 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
destruct snapshot (133.33 KB, image/png)
2019-01-12 15:00 UTC, lascommers 		no flags Details
My experiment file. (18.62 KB, application/vnd.oasis.opendocument.spreadsheet)
2019-01-12 21:36 UTC, Peter 		no flags Details
screenshot of Testdocument failure (60.17 KB, image/png)
2019-01-15 22:10 UTC, lascommers 		no flags Details
symbol change method (148.82 KB, image/png)
2019-01-15 22:12 UTC, lascommers 		no flags Details
Add an attachment (proposed patch, testcase, etc.)

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Description lascommers 2019-01-12 15:00:09 UTC 
Created attachment 86610 [details]
destruct snapshot

Create a chart with three lines and points.
Change the line symbols
On the third change, the menus may disappear; trying to save the file returns that the file does not exist. General input/output error. 
OpenOffice chokes up and may crash.
File DOES NOT exist.
Not recoverable.
Comment 1 Peter 2019-01-12 21:34:03 UTC 
I do not run into this on Linux.
Have you tried to save the document before creating the chart?

How did you select the symbols?
I did try the following way:
1. click on the chart, the chart is selected (not the legend or the complete box.)
2. righclick on the line i want to modify
3. Format Data series
4. select Icon
5. gallery -> select Icon
6. repeat steps 1-4
7. symbol -> select Icon

How did you tried it? - I will try again on my old mac.
Comment 2 Peter 2019-01-12 21:36:02 UTC 
Created attachment 86611 [details]
My experiment file.

My product for reference.
Comment 3 lascommers 2019-01-15 22:10:09 UTC 
Created attachment 86612 [details]
screenshot of Testdocument failure

I downloaded your file "Testdocument crash on Chart" and it also failed on save after the third line symbol change.

Rather than using  the gallery menu, I use "Symbols" just below it.

Yes, I can save the file before doing the symbol change and it will reliably hangup and obliterate the file after the third change.
Comment 4 lascommers 2019-01-15 22:12:16 UTC 
Created attachment 86613 [details]
symbol change method
Comment 5 Keith N. McKenna 2019-01-16 00:00:09 UTC 
I cannot confirm this either with the following configuration:

Intel (R) Pentium(R) CPU 4405U @2.10GHz, 2112MHz, 2(Core(s) 4 Logical Processors
Total Physical Memory 8.00 GB
Operating System: Windows 10 Home OS Build 10.0.17134.407 Version 1803
Apache Open Office:
AOO416m1(Build:9790)  -  Rev. 1844436
Additional Language Packs: None

It would appear that this is possibly a macOS problem only. Could a volunteer with macOS try to verify this?
Comment 6 lascommers 2019-01-27 22:30:39 UTC 
Has anyone else been able to confirm this? Is it Mac specific?

Thanks
Comment 7 oooforum (fr) 2019-06-06 14:31:03 UTC 
The best way to confirm this crash is asking to other end-users on our forum[1] or mailing list[2].

[1] https://forum.openoffice.org
[2] https://openoffice.apache.org/mailing-lists.html#users-mailing-list-public
Comment 8 Marcus 2019-06-18 22:06:47 UTC 
Clsoing due to comment #7