Issue 128011 - After Win10 update; Open Office Freezes for a period, Crashes, often loosing everything since the last save.
Summary: After Win10 update; Open Office Freezes for a period, Crashes, often loosing ...
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: General
Classification: Code
Component: accessibility (show other issues)
Version: 4.1.6
Hardware: PC Windows 10
: P5 (lowest) Critical (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: crash, data_loss, performance, usability
Depends on:
Blocks:
 
Reported: 2019-01-16 21:32 UTC by Lloyd Espenlaub
Modified: 2019-01-29 17:20 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
About my OS and System (36.42 KB, image/png)
2019-01-16 21:32 UTC, Lloyd Espenlaub
no flags Details
Open Office Build info [Could not add before submission] (14.80 KB, image/png)
2019-01-16 21:35 UTC, Lloyd Espenlaub
no flags Details
Windows 10 receint Update record [Also has to be an image] (39.08 KB, image/png)
2019-01-16 21:37 UTC, Lloyd Espenlaub
no flags Details

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Description Lloyd Espenlaub 2019-01-16 21:32:14 UTC
Created attachment 86614 [details]
About my OS and System

Since the last update of Windows 10 dated 2019-01-09 and 2019-01-14 

Open Office Freezes for a period, then crashes, often loosing everything since the last save.

I am now saving after each edit.

This has happened at least twice in Calc and innumerable times in Write and Draw.

When the file is recovered, I am instructed to press [Next] [I believe], then be able to describe what I was doing when the event occurred.

Instead of a screen to enter what I was doing, the document I was working on is re-opened.

This makes me doubt that you are getting the automatic notices regarding these crashes. [Is this a change in the recovery app, or a bug?]

Have you been getting any Automatic Crash Reports for the Windows 10 OS? If not You should have gotten a bunch by now.

My system information is in one of the attachments.
Apparently no second attachment allowed

Second Attachment text here.
Open office About
[Why is this always an image and the text un-copyable??]
------------
Apache OpenOffice 4.1.6
AOO416m1(Build.9790) - Rev. 1844436
2018-10-23 12:57
------------

Third Attachment text Here [Abbreviated]
Last two Quality Updates. {No Feature Update since 2018-06-10}
-------------
2019-01 Cumulative ... x64 ... (KB4480966) Installed 2019-01-09

2018-10 Cumulative ... x64 ... (KB4100347) Installed 2019-01-14
------------
Comment 1 Lloyd Espenlaub 2019-01-16 21:35:01 UTC
Created attachment 86615 [details]
Open Office Build info [Could not add before submission]
Comment 2 Lloyd Espenlaub 2019-01-16 21:37:03 UTC
Created attachment 86616 [details]
Windows 10 receint Update record [Also has to be an image]
Comment 3 Lloyd Espenlaub 2019-01-16 21:39:42 UTC
Disregard the no more attatchments allowed comments. Hope to remember I can add additional attachments after submitting.
Comment 4 oooforum (fr) 2019-01-18 10:40:15 UTC
Start Windows in Safe Mode, then run OpenOffice.
What is the result?
Comment 5 oooforum (fr) 2019-01-29 11:06:33 UTC
No news from OP since +10 days