Issue 128363 - help system crashes, causes loss of data
Summary: help system crashes, causes loss of data
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: General
Classification: Code
Component: help (show other issues)
Version: 4.1.6
Hardware: Mac Mac OS X, all
: P5 (lowest) Blocker (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-04-08 07:38 UTC by w.pasman
Modified: 2020-11-02 09:31 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description w.pasman 2020-04-08 07:38:32 UTC
I open a text-only office document. Mac Mojave, 10.14.6 (18G95) on 2018 mbp

I type 'tel'. It is immediately replaced with 'telecommunicationauthorities'. 

Frustrated with this weird behaviour I search preferences and turn off everything that might even removely related to this behaviour. But it keeps exhibiting the behaviour.

I open Help/OpenOffice Help.

I search for autocomplete. It gives me a list of options. but does not show anything.
I press enter and it shows me "General Shortcut Keys in OpenOffice "
Why ? It does not say anything on auto complete it seems. 

To search where 'autocomplete' is I click in that text and type option-F (find)

My text disappears. I get a full white screen. I type "autocomplete" again. It appears in the middle of the screen. I'm puzzled, is this a crash? A new way to handle search? Has my document been deleted or something and replaced with a blank document? Why did my document switch to full screen?

I want to exit full screen mode but it refuses. If I click on the green sphere in top left, it stays full screen. I can not drag anything to resize.
I click on red closewindow button, it asks if I want to save mu changes. ???? No I don't want this, but what about my text, where is it? Can I undo this?
But I don't want to damage my original file either, so I have no choice but to say no.
The screen goes completely black now. Is this a crash? I press quit.
I again get a prompt if I want to save any changes. 

Sorry but this entire behaviour is uncomprehensable and I lost my text due to this. 


So maybe I have two issues here (1) auto-complete not turning off (2) help system crashing. I think the latter is more severe so I report it as that here.
Comment 1 oooforum (fr) 2020-04-08 20:03:27 UTC
This behavior is not typical but you mentioned 4.1.6.
We encourage to update with last build 4.1.7. 
Before, you should reset the user profile:
https://forum.openoffice.org/en/forum/viewtopic.php?t=12426
Comment 2 oooforum (fr) 2020-11-02 09:30:47 UTC
No news from OP: closed