Apache OpenOffice (AOO) Bugzilla – Issue 18863
Application is freezing when inserting grafics via scan input source
Last modified: 2013-08-07 14:38:26 UTC
I'm using SuSE 8.1 with a UMAX S-6EG. Other scanner applications like xsane, gimp etc work fine. When trying to insert grafics in OO1.1.0 RC3 I can setup the scanner and even do a preview but when trying to scan the image the whole application GUI is freezed and can only be killed with xkill. After doing this OO cannot be started again unless rebooting the whole PC. Helmrich
please try this with the latest release of the office reassigend to jw
Jack, Does this mean that it is fixed in RC4 ? I think not. I've seen at least two other reports of the same behaviour in RC4 Linux, I have it in RC1 Linux, and all with various scanners, not just HP. There are at least 10 different issues that have been opened on this and none of them appear to have been addressed. I'm confirming and setting oooqa tag. Alex
Hi alex, we are working on it now. i hope to reproduce this error here and find out what happend. set target to OOo2.0
so, now i can reproduce this issue under certain circumstances. it doe's not allways occur on my system, just after starting the pc with a power on. but then the office consumes lot of system memory and cpu time and has not function anymore, after closing the prozess i could not reopen the application, if i restart the system i could scan here, it tooks a lot time to see the scan in office after the scan finished (nearly 10 minutes with 1200dpi and 7 minutes with 600 dpi) but i had no crash. i will do further testing and try it on different systems. my scanner is a scasi scaner conected to an adaptec 2940U adapter. what i need to know are your scaner connections (scsi/usb/paralell) to see if this is just a problem with scsi connected scaner and/or a single adapter type.
*** Issue 19470 has been marked as a duplicate of this issue. ***
*** Issue 19178 has been marked as a duplicate of this issue. ***
*** Issue 12126 has been marked as a duplicate of this issue. ***
Hello, my scanner (UMAX S-6E) is connected via scsi: ncr53c810a-0-<3,*>: FAST-10 SCSI 10.0 MB/s (100 ns, offset 8) Regards, Helmrich
*** Issue 11231 has been marked as a duplicate of this issue. ***
*** Issue 8575 has been marked as a duplicate of this issue. ***
Mine is a HP G85 Officejet, connected over a parallel port under Linux Mandrake 9.1. It uses the ptal module developed by HP and included in the Linux distribution. Alex
after testing scanning with some different scanners, we got a reproduceable behaviour. the time from scanning to the moment office shows the graphic can be between 10 and 20 minutes, in this time OOo does not react and consumes a lot of memory (up to 500mb) and cpu time (50% to 96%). we could reproduce this behaviour with usb and scsi scanners. with scan resolutions from 300 to 1200 dpi. and colour scanning. other applications on the same system scanning work quickly and less memory and cpu consuming. sometimes not very often and not clearly reproduceable, we got the described behaviour, that the whole system looked and the pc had to be resetted. a statusbar showing the scanprocess is missing too. changed version to OOo 1.1 reassigend to pl
*** Issue 23318 has been marked as a duplicate of this issue. ***
Mine is HP PSC 1200 (multi scanner, printer...) connected to usb and this only happen with writer (with oo draw it works fine), as u can see here: http://www.openoffice.org/issues/show_bug.cgi?id=23318 (closed, duplicated of this)
*** Issue 22837 has been marked as a duplicate of this issue. ***
Started
cp: retargeted to Office-Later due to limited ressources
This is by no means a Linux-only problem. I can't scan into Writer or Draw, either. I am running WinXP Home on a 1.5 GHz P4, 256 MB ram. Scanner is and older Acer 620U (usb). Scan -> Select Source simply does nothing. Scan -> Request brings up the Mirascan UI. It indicates that it is going to send the output to OOo. I can do the preview, but the Mirascan UI locks up when I hit "scan". I have to kill it with the Task Manager. This also takes down OOo. This happens with 1.1.3 and also with m56. m56 also exhibits a race condition when I kill the scanner UI with TM, consuming 100% of CPU until I finally kill it with TM as well.
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