Issue 20621 - Open Office freezes when opening some document types
Summary: Open Office freezes when opening some document types
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 1.1 RC5
Hardware: PC Windows NT
: P3 Trivial (vote)
Target Milestone: ---
Assignee: oc
QA Contact: issues@installation
URL:
Keywords: needmoreinfo, oooqa
Depends on:
Blocks:
 
Reported: 2003-10-02 19:54 UTC by rsteinmetz70112
Modified: 2004-03-16 13:16 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this issue.
Description rsteinmetz70112 2003-10-02 19:54:56 UTC 
On a least two installations, when opening some new empty files for some
document types, OpenOffice freezes the entire computer.

Drawings Presentation and Formula  documents open fine.

Business Cards, HTML Documents, Labels Test Documents, Master Documents and
Spread Sheets begin to load then lock up the keyboard mouse and video. Hard
Drive activity continues for a little while then eventually stops.

The computers are running NT 4.0 SP6. Both machine had previous version of Open
Office installed and removed priorto the installation of OpenOffice 1.1 rc5 and 1.1
Comment 1 Olaf Felka 2003-10-02 20:49:48 UTC 
Please provide more information about your hardware and system configuration. How 
did you install OOo: standard installation or -net installation?
of - oc: Do you have a 
test environment for a similar case? I've seen a lot of 1.1.0 installation by now but I 
have never seen such an effect.
Comment 2 utomo99 2003-12-19 03:53:40 UTC 
Please Attach the documents which make this problem, so we can test it/faster 
to confirm.  
(Without the documents, we cannot confirm the problem easily/need more time)
Don't forget to cut other part of the documents, so the file size is small, 
but we still able to see the problem.
Comment 3 oc 2004-01-21 09:35:36 UTC 
I could not reproduce the problem. Please retry with the newest version
(OOo1.1.1a) and if the problem still extist please attach a bugdoc
Comment 4 oc 2004-03-16 13:16:58 UTC 
Closed because not reproducible and no further info from submitter