Apache OpenOffice (AOO) Bugzilla – Issue 23362
login on home page doesn't work
Last modified: 2004-07-06 18:19:07 UTC
when you try to login on OOo homepage, you get redirect to servlets/TLogin and have to login in a second time on servlets/TLogins
You need to clear out your cache, clear your cookies and restart the browser. Once this is done you won't be redirected.
yes. Thanks. Hmm...
Closing.
I am having the same problem and I was wondering if there was another alternative fix that could be done on the website side to prevent this problem. I am thinking of those people who are not computer savvy and would not think to do search for this issue and then even have a clue how to delete their browser's cache and cookies.
*** Issue 24093 has been marked as a duplicate of this issue. ***
(I'm the one who filed 24093. After ST marked it as a duplicate of this issue, I added the following comment there:) "You need to clear out your cache, clear your cookies and restart the browser. Once this is done you won't be redirected." Then why do I get this problem also with Lynx which I haven't used before?
Maybe an idea to add myself to CC so that I can follow both issues ;)
On request of Stefan, after some miscommunication between us, I reopen this issue.
*** Issue 24191 has been marked as a duplicate of this issue. ***
THere's a comment about cookies and cache. I do not operate my browser with caching. I still experience this double login in problem. I will look to see if I can locate the problem.
I just downloaded Mozilla Firebird 0.7 (Linux, again) and experienced the same problem. Have never ever used Firebird before. Upgrading my normal Mozilla to 1.5 and then clearing my cache did solve the problem for one session. After closing and restarting Mozilla I got a warm welcome by the same, good old servlet ;)
*** Issue 24327 has been marked as a duplicate of this issue. ***
Have Reproduce & filed an internal Query 25313 Will update as & when the engineers respond
reassign to support
just a "me too" comment really, but its definitely still around
Engineers are researching on the issue Timeframe : Will update as soon as Engineers post a Solution -Mohan
Update Have queried the engineers response Next update: As & when the internal query is updated -Mohan
*** Issue 26884 has been marked as a duplicate of this issue. ***
This issue is still in the engineering queue. I just queried the engineer for an update as well. Eric
St The engineer reports that the login page is redirected to a cookie check. So before making any changes i wanted to confirm, if there was any specific request from OO for redirect to cookie check for security reasons ?? -mohan
No, we didn't request a cookie check. Could you explain what cookie does?
The cookie chech allowed to keep track of the user browsing info, or rather log an ID file for a particular session A solution suggested by eng is that giving a link to login-page from the home page. If this is ok with you we could go about this through branding -mohan
No, I would prefer to have a way to login from the home page directly. This works fine for dynamic pages and we would like to use it from staticized pages and the home page too.
Have already filed your response to the Engineers waiting for their response -mohan
From what i figure Homepage seems to be a static page..so was this a request by Open office. The answer to the question would change the approach for the solution -Mohan
The homepage *is* a static page. This was/is needed to cope with the load produced by requests of the home page.
Mohan, Can you test this out again & let me know your results? Thanks, Eric
The fix for this issue was supposed to be applied to stage, but has been pushed back to engineering for review of the fix. I should have another update by the end of this week. Eric
Engineering has reviewed this patch. The internal issue has now been passed back to our inst engineer to apply this to stage & test. I will keep monitoring this internal issue & keep this issue up to date with our internal status. Eric
Engineering is still in the process of completing the build instance. I am following up with engineering here on the problem that our engineer encountered. I will keep monitoring the internal issue & let you know upon status change here. Eric
Engineering is still working on this new instance set, I have queried for an update here. Eric
We are awaiting testing completion of this patch fix. I have inquired for an engineering update here to now make sure this will be included in the next instance rollout. Eric
Testing is complete & added to the new instance set. Eric
I have asked to have the new instance set applied to stage. Eric
Hi Stefan, I just received confirmation that this instance set has been rolled out onto the stage box. Please verify & give feedback concerning this issue. Thanks, Eric
Hm, my initial testing on the stage site sent me to the tlogin page. I am not convinced that this one is fixed. Eric
This is now fixed and verified in the stage system.
Does someone at OO care to test this now?
reassigning to someone at OOo :) cheers Louis
As mentioned in an email we verified the fix on the staging site. It works fine. Following your example I added an entry verified_on_stage in the status whiteboard.
Login page works fine now.
verified and closing