Issue 27233 - Envelopes on HP Laserjet 6p will not print
Summary: Envelopes on HP Laserjet 6p will not print
Status: CLOSED DUPLICATE of issue 2081
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.0
Hardware: All Windows 2000
: P3 Trivial (vote)
Target Milestone: ---
Assignee: h.ilter
QA Contact: issues@sw
Keywords: oooqa
Depends on:
Reported: 2004-03-31 10:45 UTC by adwelly
Modified: 2004-05-18 11:51 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description adwelly 2004-03-31 10:45:53 UTC
On version 1.1.0 running on win2k. I create a letter and then insert an envelope
as described in the documentation. On the envelope dialog itself I select the
vertical feed option with the envelope on the far left (fourth icon along) since
this is what the laserjet requires. The envelopes have to be placed vertically
and physically butted against the left side of the manual feedtray with the
printer oriented with the feedtray towards you.


When printing on an actual envelope, the envelope is produced blank. When
printing  on a full sized piece of paper, the paper shows that the printing is
actually appearing below the envelope at the bottom of the page. The text is
oriented correctly (e.g. landscape) but there also appears to be some kind of
margin issue as the return address does not appear and the address itself is
losing the first few characters of each line.

If the envelope is exported to PDF, all the text appears and the text is
oriented correctly. However it is still shifted down the page so that it would
still appear below the physical position of the envelope.


I've looked at the forums and tried a number of alternative combinations to get
this aspect to work but I finally admit defeat. I should probably add that I've
found that the writer component operates perfectly in all other respects that
I've used it for. As a result, this is the only issue that is preventing my
company from completely abandoning MS Office. We do produce a lot of letters

I have files and PDFs available for interested parties - but I can't see
anywhere to attach them on this page.
Comment 1 michael.ruess 2004-03-31 10:50:25 UTC
re-assigned to HI.
Comment 2 rblackeagle 2004-03-31 18:42:16 UTC
There is a sloppy workaround if the printing can be saved as a Writer file and
that is to move it to the proper location (it is a "box") and then print the
entire page with the envelope inserted.  See if you can do this.  It is a
temporary fix.

NOTE: This envelope positioning problem has been around for a couple of years. 
It has never worked for me until I found a printer that expected it to be where
OOo automatically puts it.
Comment 3 elambart 2004-04-13 05:39:58 UTC
Oh yes, please fix this!  I managed to get it to work once last year by screwing 
around with the "Shift Down"/"Shift Right" settings but I lost my notes and I'm 
wasting numerous paper trying to figure out how the heck to get OO to print 
properly.  I am unable to address business-related mail via OO.

NOTE that I am using the Laserjet 5P/5MP driver with my HP 6P, under RH Linux 9, 
OO 1.1.0.  This appears to be a cross-platform issue.

It's also not clear how to edit the envelope-feed setup on an existing envelope. 
 I have to keep undoing the envelope and re-inserting a new one.  But I suppose 
I should file another RFE for that, eh (if there isn't one already)?
Comment 4 elambart 2004-04-13 06:33:27 UTC
FYI for all those suffering from this issue (including me; once I forget again I 
will look here):

An easier workaround for this issue is this:
1) When inserting the envelope, go to the Printer tab.
2) Select the right-most alignment button -- YES, right-most.  Click it.  Don't 
trust it to be clicked just because it appears to be pre-selected.
3) For US #10 envelopes*, set the "_Shift right" value to 1.50"
4) Insert the envelope exactly as shown on the left side of the HP 6P 
manual-feed tray (and slide the "fence" over to guide it properly).
5) Print.  Please comment if this does NOT work for you!

*note that this "Shift right" value is the difference between the length of 
Standard US "Letter" paper (11 inches) and Standard "10" (9.5 inches) envelopes. 
 For European A4, etc. you would probably make a similar calculation.
Comment 5 flibby05 2004-05-04 21:29:53 UTC
we are aware of various deficiencies concerning "printing envelopes"
in the current implementation of
Things are being worked on in issue 20057. A complete and
overall bugfix will be incorporated into 2.0.

schedule plan for version 2.0 is available here:
Comment 6 h.ilter 2004-05-18 11:49:56 UTC
The improvment of printing envelopes is in progress.

*** This issue has been marked as a duplicate of 2081 ***
Comment 7 h.ilter 2004-05-18 11:51:15 UTC