Issue 33235 - Insert Indexes on dual monitor system results in crash
Summary: Insert Indexes on dual monitor system results in crash
Status: CLOSED FIXED
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.0
Hardware: PC Linux, all
: P2 Trivial (vote)
Target Milestone: ---
Assignee: mci
QA Contact: issues@sw
URL:
Keywords: crash
Depends on:
Blocks:
 
Reported: 2004-08-20 00:46 UTC by rkalff
Modified: 2013-08-07 14:38 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Attachments
XFree config file with dual monitor issue (3.46 KB, text/plain)
2004-08-21 12:17 UTC, rkalff 		no flags Details
stacktrace (45.37 KB, text/plain)
2004-10-27 10:39 UTC, mci 		no flags Details
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Description rkalff 2004-08-20 00:46:36 UTC 
When the Insert Index/Table function in OpenOffice Write is used on a dual
monitor system OpenOffice will hang. 

The problem lies in displaying the preview. When the "Preview" function is
turned off (have to boot in single monitor first) the function doesn't cause any
more problems.

I found the problem in all OpenOffice 1.x.x releases.
Comment 1 michael.ruess 2004-08-20 10:56:19 UTC 
Reassigned to ES.
Comment 2 mci 2004-08-20 11:33:06 UTC 
Hi rkalff,

thanks for using and supporting OpenOffice...

- which distribution do you use?
- where did you get OOo from? (distributor/OpenOffice.org)
- which X-Configuration do you use?

This is not reproduceable here on my mandrake linux using Xinerama.

Please try again with a newer version than OOo1.0.0 and send a new comment if
this problem occurs again...
Comment 3 rkalff 2004-08-21 12:16:34 UTC 
I also tried with the newest version of OpenOffice and that results in the same
problem. The latested install (with the same problem) is from OOo. This if my
configuration, XF86Config file is in the attach:

Dell Workstation 530
Intel Xeon 2.0GHz
1GB ECC RAM
Matrox Millennium G450 DualHead
Xinerama
Dell D1626HT 21" 2x
1280 x 1024 24bpp
Mandrake 10
Kernel 2.6.3-7
XFree86-4.3-30
KDEBase-3.2-79
Comment 4 rkalff 2004-08-21 12:17:56 UTC 
Created attachment 17278 [details]
XFree config file with dual monitor issue
Comment 5 eric.savary 2004-09-01 20:03:28 UTC 
ES->MCI: any chance to get this reproduce here?
Comment 6 mci 2004-09-02 09:26:19 UTC 
At the moment our Xinerama machine is heavily in use for other projects... :(
Comment 7 eric.savary 2004-10-24 00:24:51 UTC 
ES->MCI: Please keep an eye on this! You know I can't, I only have one eye ;)
Comment 8 mci 2004-10-27 09:34:21 UTC 
removed me from cc
Comment 9 mci 2004-10-27 10:37:19 UTC 
Hi rkalff,

thanks for using and supporting OpenOffice.org...

Sorry for the delay...
Now I've got the time and the machine to have a look at this issue...

This is reproduecable here on my system, too...
It's a "Linux-only" issue... (It doesn't occur on Soalris)

I'm going to attach a stacktrace to this issue, maybe this helps...

reassigned to es

mci->es:
Hi es, this issue is reproduceable here on our Xinerama system...
Please reassign this issue to the appropriate developer...
Comment 10 mci 2004-10-27 10:39:12 UTC 
Created attachment 18690 [details]
stacktrace
Comment 11 eric.savary 2004-10-27 10:45:35 UTC 
ES->OS: please have a look.
Comment 12 Oliver Specht 2004-10-27 10:55:02 UTC 
Looks like a VCL issue (_ZN18ExtendedFontStruct12LoadEncodingEt )
Comment 13 hdu@apache.org 2004-10-27 10:58:41 UTC 
.
Comment 14 hdu@apache.org 2005-07-15 14:03:12 UTC 
please confirm that the problem still exists with a recent build
Comment 15 mci 2005-07-19 08:08:34 UTC 
as expected: ok on Solaris in m118...

I will try Linux later...
Comment 16 mci 2005-07-20 08:24:08 UTC 
no problem here on Mandrake-Linux using Xinerama and SRC680m119...

setting resolution to fixed...
Comment 17 mci 2005-07-20 08:24:41 UTC 
closing