Issue 34151 - Page printing not complete
Summary: Page printing not complete
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Calc
Classification: Application
Component: printing (show other issues)
Version: OOo 1.1.2
Hardware: All Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: frank
QA Contact: issues@sc
URL:
Keywords: needmoreinfo, oooqa
Depends on:
Blocks:
 
Reported: 2004-09-14 10:34 UTC by astrooptical
Modified: 2004-09-27 14:34 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Scan of printed document (159.94 KB, image/jpeg)
2004-09-24 16:21 UTC, astrooptical
no flags Details
Print Preview of the document (67.63 KB, image/bmp)
2004-09-24 16:22 UTC, astrooptical
no flags Details

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Description astrooptical 2004-09-14 10:34:50 UTC
Finding error in printing on HP 630C. Not tried any other printer. Some pages 
with margins about 10mm , in landscape mode, do not give complete printing, 
even though print preview shows full page. Some part from the edge gets cut off 
in printing. In potrait mode, printing is even worse and lot of document gets 
cut off even though it shows in preview. The margins have to be adjusted by 
trial and error to get the complete print.
Comment 1 frank 2004-09-15 10:45:39 UTC
Sorry to tell you, but I can't reproduce this.

Please attach a document which shows this behaviour. Also check that the margins
are set to fit the ones given by the hardware. You may also check the settings
for 'use printer metrics! under tools options spreadsheet general.

Frank
Comment 2 zman4001 2004-09-22 21:51:43 UTC
i have also tried to replicate this bug, with no success

i attempted to make my own document with smallest aloud margins.
i removed all header and footer space in an attempt to get text as
close as possible to the edges of the page.  i only experienced your error
when i attempted to take margins below recomended minimums.
For referance i have a Hp PSC 750 printer and was running OO 1.1.2 on a windows
xp OS.  i will try again if you post the file you had issues with.  this should 
be looked into, end users who have printing problems are not happy users, i 
know from experience.

Adam
Comment 3 adickens 2004-09-23 04:24:51 UTC
I couldn't reproduce this error with my hp deskjet 940c. I think it has to do
with older model hps, because I had family members with similar problems. I
think it a problem that relates to the 600 series. Hp might have released a
needed driver update by now, Hopefully.

System Specs:
English 1.1.2
XP Home SP1
P4 2.0 GHz
512 MB RAM
280 Total GB Harddrive
NVidia GeForce FX 5200 128MB
Open Office v1.1.2

Alex
Comment 4 astrooptical 2004-09-23 05:02:25 UTC
Thanks everyone. Will try to post file if possible and also print on another 
printer and get back. I made an error, I have HP670C.
Comment 5 stephenwolf 2004-09-23 06:42:17 UTC
I tried duplicating your error with your printer but I was unable to reproduce 
the problem either.  I tried it on both platforms (using the only printer I 
have) on both (which shouldn't have caused differences).  I also tried taking 
the margins lower than yours to about 7mm, and i was still unable to replicate 
your problem.  I'm using a HP officejet 4110.  I actually have the same family 
printer back home so I'll test it out there and see if I can reproduce it on 
within the same family.

::PC::
P4 3.2GHz with Hyperthreading
1GB RAM
ATI Radeon 9800 pro 128Mb
7gig and 120gig hardrives
WinXP Home SP2
OOoV1.1.2 with java environment

::Alienware Laptop::
P4 3.0Ghz with Hyperthreading
512MB RAM
nVidia GeForce go 5600 128Mb
60gig hardrive
WinXP Pro SP2
OOoV1.1.2 without java environment

::Printer::
HP Officejet 4110
Comment 6 astrooptical 2004-09-24 16:21:29 UTC
Created attachment 17910 [details]
Scan of printed document
Comment 7 astrooptical 2004-09-24 16:22:35 UTC
Created attachment 17911 [details]
Print Preview of the document
Comment 8 astrooptical 2004-09-24 16:28:22 UTC
I have attached 2 files, one of the print preview and other of actual print for 
all to see difference. hope to solve the problem soon. checked drivers of 
HP670C all ok.
Comment 9 gjohn 2004-09-25 15:56:11 UTC
Glen John
September 25th 2004

I was not able to reproduce this issue.  All spreadsheets I tried printing 
printed fine.


System Configuration
•Windows XP SP2
•Microsoft Office 2003 SP1
•OpenOffice 1.1.2
•Intel Pentium M (Dothan 735)
•512 Ram
•60 GB Harddrive

Printer
-HP Deskjst 656c
Comment 10 frank 2004-09-27 09:58:18 UTC
Hi,

the only difference I can imagine between the attached pictures is the shadow of
the print preview. This shadow is not a printable part of the document.

If this is not the thing you observe, please attach a document that shows this
behaviour, otherwise I have to close this Issue as worksforme.

Frank
Comment 11 astrooptical 2004-09-27 10:58:07 UTC
The attached documents were not very clear. Actually the print preview document 
shows very less right margin whereas in actual print there is very little left 
margin. Anyway I could solve the problem by changing the printer, used HP3030 
and it worked fine. So this issue can be closed, don;t know how to do that 
though.
Comment 12 frank 2004-09-27 14:34:34 UTC
Hi,

Ok I close this Issue, but if possible please attach a document showing the
problem. It seems that this is a problem with a special kind of printer, but to
check this, we need the document which makes this trouble.

Thanks for your help.

Frank
Comment 13 frank 2004-09-27 14:34:56 UTC
closed wfm on users request