Apache OpenOffice (AOO) Bugzilla – Issue 4087
OO_1.0.1_Win32 Install Crashes after selecting/deselecting File Types
Last modified: 2013-08-07 15:26:47 UTC
Install of 641D crashes after selecting/deselecting the File Types for Word, etc and pressing the conitnue button. SETUP caused an invalid page fault in module SAL3.DLL at 016f:004c8654. Registers: EAX=00000000 CS=016f EIP=004c8654 EFLGS=00010246 EBX=00000000 SS=0177 ESP=00a9c540 EBP=00000015 ECX=00000000 DS=0177 ESI=00000000 FS=138f EDX=00a9c594 ES=0177 EDI=01e90540 GS=0000 Bytes at CS:EIP: 8b 40 04 c3 90 90 90 90 90 90 90 90 8b 44 24 04 Stack dump: 004c5ccb 00000000 0000004c 00004566 01e90540 00a9c5e8 00657020 00000000 00000000 00000000 00000000 004c5f41 00000000 00a9c594 00000001 004d66dd
I could not reproduce this issue. The selecting/deselecting the file types causes no crash.
I am currently using a Toshiba Satellite Pro 4600 notebook running Winodws 98SE. I have tried loading Versions 638 and 641 and get the same error. My previous laptop was a Hewlett-Packard XE3 with Windows 98SE and I was able to load Version 638 without problems. Ihave been able to load Versions 638 and 641 on other PC's running Windows ME and 2000. SAL3.DLL is not installed on my laptop, so I assume that it is part of the OpenOffice install set. I cannot determine why the installation process fails, nor am I able to take any action to correct it. SAL3.DLL install problems for OpenOffice and StarOffice are noted in several postings in Google Forums.
*** Issue 4688 has been marked as a duplicate of this issue. ***
*** Issue 7501 has been marked as a duplicate of this issue. ***
I can't reproduce on WinME/98. What's about OOo 1.0.1? Still the same?
Tried again to extract and install from OOo_1.0.1_Win32Intel_install.zip and got the following message ... SETUP caused an invalid page fault in module SAL3.DLL at 016f:004c8584. Registers: EAX=00000000 CS=016f EIP=004c8584 EFLGS=00010246 EBX=00000000 SS=0177 ESP=00a8c544 EBP=00000015 ECX=00000000 DS=0177 ESI=00000000 FS=3177 EDX=00a8c598 ES=0177 EDI=00ec01b8 GS=0000 Bytes at CS:EIP: 8b 40 04 c3 90 90 90 90 90 90 90 90 8b 44 24 04 Stack dump: 004c5beb 00000000 0000004c 00004566 00ec01b8 00a8c5ec 00655e60 00000000 00000000 00000000 00000000 004c5e61 00000000 00a8c598 00000001 004d680d This is very similar to the problem experienced earlier.
*** Issue 9319 has been marked as a duplicate of this issue. ***
Hi Tino, do you have any idea what could happen at this state of setup? I have never had achance to reproduce a crash in sal3.dll.
I heard of a similary problem but until now was not able to reproduce it. Maybe its a memory overwrite in the setup or something similary suspect. Is the problem still there with newer versions of OO?
I downloaded the latest OpenOffice this morning : File name = OOo_1.0.1_Win32Intel_install.zip File Size = 53,019,280 bytes Extracted ZIP, ran setup.exe, entered details, selected type as standard install, selected install folder, ran install, and got the same error message. SETUP caused an invalid page fault in module SAL3.DLL at 016f:004c8584. Registers: EAX=00000000 CS=016f EIP=004c8584 EFLGS=00010246 EBX=00000000 SS=0177 ESP=00a8c544 EBP=00000015 ECX=00000000 DS=0177 ESI=00000000 FS=6047 EDX=00a8c598 ES=0177 EDI=01041728 GS=0000
Cannot reproduce the chrash, neither with OO1.0.1 nor with OO1.0.2. I suggest to reject the bug as not reproducable. Regards, Tino
Issues 4688, 7501 and 9319 appear to report the same problem that some users have installing OpenOffice, related to the SAL3.DLL. If it cannot be reproduced, then it is environmental, not general, but does not mean that it does not exist, and may be largely unreported.
I can't reproduce either, so I'll set this to remind untill we find a way to reproduce.
Downloaded OpenOffice OOo_1.0.3.1_Win32Intel_install.zip Ran install and received the following error message : SETUP caused an invalid page fault in module SAL3.DLL at 016f:004d85f4. Registers: EAX=00000000 CS=016f EIP=004d85f4 EFLGS=00010246 EBX=00000000 SS=0177 ESP=00aac544 EBP=00000015 ECX=00000000 DS=0177 ESI=00000000 FS=0d4f EDX=00aac598 ES=0177 EDI=00f30788 GS=0000 Bytes at CS:EIP: 8b 40 04 c3 90 90 90 90 90 90 90 90 8b 44 24 04 Stack dump: 004d5bab 00000000 0000004c 00004566 00f30788 00aac5ec 00666e38 00000000 00000000 00000000 00000000 004d5e21 00000000 00aac598 00000001 004e694d
*** Issue 16827 has been marked as a duplicate of this issue. ***
I've got no further feedback for OOo 1.1. Next OOo version would have native installers and filetype selection will move to the Options dialog.