Issue 42604 - Extremely misleading wording in "Enable JRE" warning
Summary: Extremely misleading wording in "Enable JRE" warning
Status: CLOSED DUPLICATE of issue 37020
Alias: None
Product: ui
Classification: Code
Component: ui (show other issues)
Version: 680m77
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: e.matthis
QA Contact: issues@ui
Depends on:
Reported: 2005-02-12 09:36 UTC by ralphie
Modified: 2005-05-02 17:17 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description ralphie 2005-02-12 09:36:20 UTC
The warning

appears up to 15 times in sequence (maybe even more often) with 
exactly this wording. 

To see how a not all that unexperienced user interprets 
this program behaviour, please see issue

The bug for the real fix (warning should not appear more
than once) has been closed, see:

At least the wording of this warning should be changed
as a measure to reduce the risk of data loss for users
(as explained in my comment in #37020).

No user should have to guess that a dialog has to be
clicked away 15 times. If he or she has to, please do tell 
him (or her).

I suggest adding a simple sentence like 

"If this warning appears repeatedly, please klick OK util it goes away"

Maybe even the "Cancel" button can be removed, because it does not.

Even if Sun does not ship StarOffice without Java, there
is a real risk of a user inadvertedly disabling/messing 
up the java installation, so this is also important for
the sold product.
Comment 1 ralphie 2005-02-12 09:55:18 UTC
Of course it should not be "OK" in the sentence above, but "No" or "Cancel".
The "Restart Required" dialog has the same problem BTW:
Comment 2 dankegel 2005-02-13 06:03:19 UTC
I agree, naive users will think it's an infinite loop.
Comment 3 e.matthis 2005-02-15 13:26:39 UTC
Accepting. Will research if a change in text can be made to lessen the pain here.
Comment 4 e.matthis 2005-05-02 16:48:55 UTC
Liz->All: Adding a text like "If this warning appears repeatedly, click 'OK'
until it no longer appears." is a possibility, but it is putting the
responsibility onto the user and assumes that users actually read the messages
(which they generally don't, but, hey, after the 3rd time in a row maybe they do
;-) )

The only correct solution is a technical/code solution that prohibits the error
messages from reappearing consecutively without any further user-interaction in
between. In that respect, this issue is a duplicate of #37020#

*** This issue has been marked as a duplicate of 37020 ***
Comment 5 e.matthis 2005-05-02 17:17:15 UTC