Apache OpenOffice (AOO) Bugzilla – Issue 44838
setup program fails to find file
Last modified: 2005-03-13 16:14:04 UTC
the message Setup was unable to find the file ". is recieved when running setup.exe
after this message, setup quits. I have checked the setup.ini file and can't spot anything obvious.
Not reproducible with the downloaded version from http://ftp.stardiv.de/pub/ OpenOffice.org/. Have you checksummed your download? Where have you downloaded from?
downloaded from the ukmirror download site. ftp.ukc.mirrorservice.org checksum OOo_2.0beta_Win32Intel_install.zip 48d9f76e904a434f0e51ae3167fd783f matches that on the http://download.openoffice.org/2.0beta/md5sums.html I can't see an md5 matching and still getting incorrect binaries. The zip file extracted ok as well.
I can't see any OOo downloads on ftp.ukc.mirrorservice.org. Please retry from http://ftp.stardiv.de/pub/OpenOffice.org/stable/2.0beta/ and give the complete url.
I found the version on http://www.mirrorservice.org/sites/ny1.mirror.openoffice. org/stable/2.0beta/ and it installed fine on Win98. I think it depends on your Win98.
I downloaded from http://ftp.stardiv.de/pub/OpenOffice.org/stable/2.0beta/OOo_2.0beta_Win32Intel_i nstall.zip as suggested, same md5 sum, and same problem. the pc is running win98SE, 512mb ram, >2gb free disk space, all the windows updates applied, dx9c etc. Still a show stopper. I can test it on other win98 machines later and report back
Yes, but it's only a stopper for you, there is no such feedback in the mailing lists nor in this issue tracker. That's why I assume that tis belongs to your system and not to the installer. Please start setup.exe with /L <path to filename.txt> to create a logfile. Maybe that can give some enlightment.
below is the logfile I get. from running setup.exe /L logfile.txt ---------------------------- Codepage=English_United Kingdom.1252 MultiByte Codepage=[0] Starting: C:\TEMP\OO3\SETUP.EXE CommandLine=</L+ "logfile.txt" > Begin: Sat Mar 12 14:06:30 2005 No running Setup found Open ini file: <C:\TEMP\OO3\setup.ini> GetProfileSection read Setup Database = openofficeorg1979.msi instmsiw = instmsiw.exe instmsia = instmsia.exe msiversion = 2.0 productname = OpenOffice.org Warning: unknown entry in profile <productcode> GetProfileSection read Languages Languages = 1 Language = 1033 Looking for installed MSI with version >= 2.0 Found MSI version <2.0.2600>, no update needed Will install using <C:\WINDOWS\SYSTEM\msiexec.exe> Prameters are: /I "C:\TEMP\OO3\openofficeorg1979.msi" /L+ "logfile.txt" ERROR: Could not create process C:\WINDOWS\SYSTEM\msiexec.exe /I "C:\TEMP\OO3 \openofficeorg1979.msi" /L+ "logfile.txt" . ERROR: Setup was unable to find the file ''. End: Sat Mar 12 14:06:35 2005
I have sucessfully installed openoffice 2.0beta on a different win98SE machine with identical hardware to the one which does not work. That at least shows that the zip file downloaded and the extracted files are ok, because they are the same. It must be something to do with windows installer (MSI), or something completely different. Any more ideas?
I've solved the problem. The MSI 2 installation on the machine with the problem was in some way corrupted. I spotted it because the openofficeorg1979.msi file did not have the usual icon. Re-installing msi 2 corrected the problem and the setup runs fine now. Thanks for the help. I don't know if it is possible to detect a slightly corrupted msi2 install, and offer to reinstall it if that is the case. If so, that would remove that problem occuring for anyone. - maybe if it isn't worth the effort, but if some other users get the same problem, the solution could be recorded in a FAQ.
Thank you for your patience with OOo. I think you should bring up your topic to users@openoffice.org. There you'll find the right people for discussing wether to add this to the FAQ or not.
A defect MSI causes trouble :-(