Apache OpenOffice (AOO) Bugzilla – Issue 4592
Impossible to install openoffice on some machines because the installer screen is _totally_ blank.
Last modified: 2004-11-25 17:35:06 UTC
This happened to my Debian Woody machine at work, but not on my Woody machine at home. If I install it with the 'install' tool I cannot start 'swriter' afterwards because the installer is fired with the same problem. If I close the window it pops up a message box probably asking me if I want to stop installation, but I cannot see anything but the outline of the buttons. No text at all. Is this some kind of a font problem?
I found this in the discuss list (I hope it could help): "Hi, On IRC we (well, JonC did) just solved a problem that occured on RedHat and Debian systems, both had a TrueType font ather___.ttf installed which caused the setup application to allocate an arbitrary amount of memory and dump core. After removing the font everything went fine. AFAIK the font is part of some MS web publisher CD or similar. See also http://www.openoffice.org/issues/show_bug.cgi?id=4468 Eike"
I do not have the ather___.ttf font anywhere on any of my systems, and I have the same problem. In fact, I have a pretty plain-vanilla version of Red Hat 7.2 here in front of me right now - no extra anything. It looks more to me like the installer is trying to use a font that doesn't exist, and hasn't done the slightest bit of error checking to find out if that font is available! I'm sure that's not the case, since that would be incredibly sloppy programming. If I blindly keep hitting the enter key, eventually the thing installs. When I then go to open any of the programs, nothing is visible in the menus or in the toolbars. Apparently, the program is using the same non-existent font. I am using a RIVA TNT2 chipset, and I have tried just about every resolution I can; no joy. I'd really love to try this product. I hate that friends with Windows can run it with no problem. I'm no Linux whiz, but I rather doubt that this is something I've done wrong. Any help would be very greatly appreciated. Thanks!
Have you checked http://www.openoffice.org/FAQs/fontguide.html? I hope that this FAQ could help.
I dont have any ttf-fonts installed on this machine, except those installed by staroffice later. The font-FAQ doesnt cover my question, which is "Why don't I see anything at all?". I insalled using the command line options, and when I ran the pinter-config tool I didn't see anything there either. Which probably means that this is a GUI issue not only for the installer.
I believe I also have this problem. Here is my report: I just downloaded Ov1.0.1 and tried to run `./setup -net` so that I could install it. A window opened that showed a package with an progress bar filling up. It got to about 50% then disapeared. The entire screen flashed, like a window quickly opened then closed. After that setup exited with a status of 01. The only thing displayed on the command line is 'glibc version: 2.2.5' I've tried running `./setup -repair`, but that does the same thing. My envirnment currently looks like this (but I've tried different variations, especially with SESSION_MANAGER): PWD=/root/tmp/install OPENSSL_CONF=/root/.openssl.cnf http_proxy=http://localhost:8118/ XAUTHORITY=/home/devin/.Xauthority SESSION_MANAGER= CLASSPATH= GDMSESSION=Gnome ANT_HOME=/home/devin/local/ant GNOME_SESSION_NAME= USER=root LS_COLORS=no=00:fi=00:di=01;34:ln=01;36:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arj=01;31:*.taz=01;31:*.lzh=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.gz=01;31:*.bz2=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.jpg=01;35:*.jpeg=01;35:*.png=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.mpg=01;35:*.mpeg=01;35:*.avi=01;35:*.fli=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.ogg=01;35:*.mp3=01;35: CVS_RSH=fsh MAIL=/home/devin/Maildir OLDPWD=/root/tmp LANG= HOST=elektrono.com JAVA_HOME= COLORTERM= DISPLAY=:0 LOGNAME=devin SHLVL=3 PILOTPORT=/dev/ircomm0 SSH_AGENT_PID=3955 PILOTRATE=115200 GDM_LANG= USERNAME=devin SHELL=/bin/bash HOME=/root SSH_AUTH_SOCK=/tmp/ssh-XXYznpo2/agent.3954 TERM=xterm PATH=/root/bin:/usr/local/bin:/usr/bin:/bin:/usr/bin/X11:/usr/games:/usr/local/sbin:/usr/sbin:/sbin:./ _=/usr/bin/env `uname -a` = "Linux elektrono 2.4.18 #1 Sat Jul 13 18:13:57 EDT 2002 i686 unknown" I am running Debian GNU/Linux 3.0, and I've tried the .deb of OOo, but that doesn't work either. Some versions of library dependencies: X11: 4.1.0 libc6: 2.2.5 If I install OOo another way (like with ./install or apt-get) then running the unpacked programs doesn't quite work. The widgets are huge and take up almost the whole screen individually. This is probally related.
Philipp, can you help? Any idea? Looks like a problem with fontpath settings ?! I can't see a general problem, so I reduce the prio to 3.
This should be fixed with the new i18n code.
closing