Issue 4758 - Opening MS Powerpoint presentations in Presentation crashes
Summary: Opening MS Powerpoint presentations in Presentation crashes
Status: CLOSED FIXED
Alias: None
Product: Impress
Classification: Application
Component: ui (show other issues)
Version: OOo 1.0.0
Hardware: PC Windows 2000
: P3 Trivial with 2 votes (vote)
Target Milestone: ---
Assignee: christian.guenther
QA Contact: issues@graphics
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-05-11 21:08 UTC by Unknown
Modified: 2003-09-08 16:54 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Unknown 2002-05-11 21:08:58 UTC
I have opened three different ppt's in Presentation and all three have caused 
my system to become unstable and crash.  This is the first time I have 
ever "blue-screened" win2K.  I am using Win2K Pro on an Intel PIII 600 mhz  cpu 
with 768 Mb ram.  I use dual monitors run off of a Matrox Millineum G450 video 
card.  I mention this, because moving the application on to one screen makes 
the system become unstable.  Sometimes, I can get to task manager, and 
sometimes I just have to use the reset button.  Sometimes, I see 
an "Application Error" box very briefly.  Even when I can call up task mgr, the 
application has already closed itself.  The desktop will not refresh itself 
until the next reboot.  Sometimes, the presentation will work correctly for 
about half of the slides, but you can see errors start to creep in and things 
start to display incorrectly.  I have been an Openoffice.org user for 1 hour 
now so the problem is probably operator error.
Comment 1 bettina.haberer 2002-05-13 12:46:51 UTC
Reassigned to Christian.
Comment 2 christian.guenther 2002-05-14 14:24:20 UTC
I can't reproduce the problem, please attach the Documents to this Issue.
Comment 3 Unknown 2002-06-03 11:46:25 UTC
I have been using 1.0.0 without trouble until I have changed my AGP
ATI VGA to an older Creative 3D Banshee 16MB VGA. Now my win2k
professional just gets hung when drawing the Presentation program
window. I have to use the reset button on my box.
Comment 4 christian.guenther 2002-06-03 12:51:17 UTC
please try if you can start the Impress when you switch off the OpenGL
driver. 
To switch off the driver:
- start any application (e.g. the writer)
- change to 'Tool/Options/OpenOffice.org/View'
- deselect the settings in the '3D view'.
I hope this helps.
Comment 5 Unknown 2002-06-04 18:34:59 UTC
I reported yesterday having similar trouble after I downgrade my AGP
graphics card (ATI) to a Creative Banshee 3Dfx (Microsoft signed
driver!). 

I have learned that any OO program I lanuch completely hangs my system
while trying to draw the application window. It seems the problem
could be connected to the fact of dual headed systems (or, like me,
PCI VGA cards ... maybe my register still keeps some info about the
previously present AGP VGA card so OO thinks it is still there and
tries to use it?).

It is NOT Presentation dependent, it happens the same with any other
application of OO suite (that was working ok before I switched
graphics cards). It is NOT a file format related incident (at least mine).
Comment 6 christian.guenther 2002-07-09 15:28:28 UTC
I can't reproduce the bug.
Please attach the documents to this issue. I will test the files with
different graphic cards and different office settings.
Comment 7 Unknown 2002-07-09 15:38:38 UTC
Mine was fixed by reducing one notch the "hardware acceleration"
slider in the screen control panel.
Comment 8 christian.guenther 2002-07-23 14:25:35 UTC
Hi John,
The bug from Miguel is fixed. Whats up with your bug. Please attach
the document if the bug still occuures.
Comment 9 christian.guenther 2002-10-12 23:01:46 UTC
John don't send a bugdoc. I think his bug is also fixed. I close this 
bug. 
If the bug still occures please reopen the issue.
Comment 10 christian.guenther 2002-10-12 23:02:22 UTC
I close this issue.