Issue 56408 - "double free or corruption (fasttop)" when navigating whithin the attached document
Summary: "double free or corruption (fasttop)" when navigating whithin the attached do...
Status: CLOSED DUPLICATE of issue 58249
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOO 2.0 Beta2
Hardware: PC Linux, all
: P2 Trivial with 2 votes (vote)
Target Milestone: ---
Assignee: philipp.lohmann
QA Contact: issues@sw
URL:
Keywords: crash, oooqa
: 56409 59355 (view as issue list)
Depends on:
Blocks:
 
Reported: 2005-10-21 22:02 UTC by mcframe
Modified: 2013-08-07 14:40 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
document created by writer (OO-1.1.3), (c) 2005 by me (612.60 KB, application/vnd.sun.xml.writer)
2005-10-21 22:07 UTC, mcframe
no flags Details

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Description mcframe 2005-10-21 22:02:35 UTC
The attached document has been created with OO-1.1.3 without any problems or 
limitations. Importing this document works in OO-1.9.129 but scrolling pages 
beyond page 15 is freezing writer immediately.
Comment 1 mcframe 2005-10-21 22:07:45 UTC
Created attachment 30713 [details]
document created by writer (OO-1.1.3), (c) 2005 by me
Comment 2 jolatt 2005-10-22 11:31:01 UTC
No problems with OOo 2.0 and WinXP.
Comment 3 aziem 2005-10-22 15:43:36 UTC
*** Issue 56409 has been marked as a duplicate of this issue. ***
Comment 4 aziem 2005-10-22 15:52:03 UTC
No freeze while scrolling through entire document (by page down or by mouse) on
OOo 2.0.0 rc {1,2} on Linux (Fedora Core 4).

Observation: On page 47 (or nearby), there is a linked (not embedded) image that
does not display.
Comment 5 mcframe 2005-10-23 11:23:05 UTC
It should be easy to reproduce this bug with any recent Live-CD of (K)Ubuntu  
5.10 "Breezy Badger" > http://www.kubuntu.org  
 
Some hours ago, I have found a similar bug report at the official Ubuntu 
Bugzilla website http://bugzilla.ubuntu.com/show_bug.cgi?id=18171 
Comment 6 michael.ruess 2005-10-24 12:30:30 UTC
I also cannot reproduce the problem on Windows and SUSE 9.2.
you please have a look on your distribution, please. Maybe the key the Times New
Roman Font, which is used in the document. On certain systems with a certain
Font Substitution - maybe this leads to a loop situation sometimes.
Comment 7 lohmaier 2005-11-09 00:57:34 UTC
no freeze on a mandrake based system. Got a live-CD from ubuntu, but did not
find a system that will run it. (Starting fails during hardware-detection...)
Maybe I'll unplug my working machine and give it a spin.. 
Comment 8 lohmaier 2005-12-02 19:53:06 UTC
confirming on ubuntu 5.10 - This is related to glibc.

When running OOo on ubuntu 5.10 scrolling through the attached document results
in the following error on the console:

*** glibc detected *** double free or corruption (fasttop): <some hex> ***

When exporting MALLOC_CHECK_=1 then no freeze occurs, but no error-message is
printed to the console either.

The error occurs both with the OOo that came with ubuntu and with OOo 2.0 

Since a workaround is available (export MALLOC_CHECK_=0) and this problem
doesn't occur with other distros, I don't raise prio.
Comment 9 lohmaier 2005-12-02 19:56:21 UTC
forgot the crash-keyword.
Comment 10 ulf.stroehler 2005-12-05 08:04:37 UTC
interestingly my comments from this issue have somehow vanished; afair I wasn't
able to reproduce this one either.

@cloph: I wouldn't call the mentioned environment variable a workaround but
consider it harmful and evil. Anyway a crash, deadlock or loop should always be
worth a P2. Raising Prio. 
But admittedly the question remains why this happens on Ubuntu only and what's
the meaning of the assertion:
"*** glibc detected *** double free or corruption (fasttop): <some hex> ***"

US->MCI: were/are you able to reproduce this one on your Ubuntu box? Thx. for
your help in advance.
Comment 11 mci 2005-12-05 08:41:01 UTC
Hi All...

I'm working on Ubuntu5.10 using OOom139 from ftp.linux.cz.

I get the described effect on page 11/78 by scrolling from page 11 to page 12...

All images on page 1 to 11 are visible, I can't see anything unusual...

the output on the console: 
xyz@home:~$ soffice
*** glibc detected *** double free or corruption (fasttop): 0x0858a870 ***"


output of ps -ef | grep soffice:

xyz@home:~$ ps -ef | grep soffice
xyz  13769 13690  0 09:26 pts/1  00:00:00 /bin/sh /usr/bin/soffice
xyz  13785 13769  5 09:26 pts/1  00:00:15
/etc/openoffice.org-2.0/program/soffice.bin
xyz  14694 14608  0 09:31 pts/2  00:00:00 grep soffice

I suggest to remove the keyword "crash" since OOo doesn't crash but "hangs"...

Using KSysGuard I can see that OOo is still running consuming ~190MB of RAM
(Vm-size) and 0% CPU...

I hope this helps a little...
Comment 12 ulf.stroehler 2005-12-05 19:16:17 UTC
Thanks MCI for your support!

> I suggest to remove the keyword "crash" since OOo doesn't crash but "hangs"...
kind of an academic debate isn't it? consider a heap corruption and as a
consequence a dying thread (just a theory); what would you call it? 

anyway, similar error message as in issue 55090 if not dupe. but I hesitate to
close as dupe as we seem to have a reproducible scenario here (but only on
Ubuntu sofar). need to get me an Ubuntu box myself.
Comment 13 mci 2005-12-05 20:42:24 UTC
Hi us,

yes , this may be an academic debate... ;)

I did my tests using KDE 3.4.3...
anyway, I tried this again using m143 from ftp.linux.cz on KDE and I get the
same result as in m139...

Just for the records: This is not the Ubuntu-version of OOo!
Comment 14 lohmaier 2005-12-05 21:12:03 UTC
Well, it is an academic debate when one focuses on the word "crash" itself, but
in IZ-terminology, the "crash"-keyword just specifies anything that ends up in
OOo being in an unrecoverable state. Be in an abnormal abortion, a freeze, a
loop, or just a "hang". If you cannot access OOo anymore, it is worth the
crash-keyword.

See also the description of the keyword "crash: This keyword can be used for any
crash, freeze, hang, that occurs."
Comment 15 ulf.stroehler 2005-12-06 09:48:57 UTC
that was also my understanding. thx. for clarification.
Comment 16 ulf.stroehler 2005-12-07 14:53:28 UTC
failed to reproduce on Ubuntu 5.04 (Hoary Hedgehog).
Comment 17 mcframe 2005-12-07 23:57:53 UTC
Even with an upgrade to OO-2.0 and "export MALLOC_CHECK_=0" Writer frezzes 
while navigating. [(K)Ubuntu breezy badger] 
Comment 18 doko 2005-12-13 10:08:33 UTC
unable to reproduce in the current Ubuntu development branch (dapper), with
packages based on m143.
Comment 19 lohmaier 2005-12-20 00:07:27 UTC
*** Issue 59355 has been marked as a duplicate of this issue. ***
Comment 20 ulf.stroehler 2005-12-22 14:35:08 UTC
set target.
Comment 21 atdsm 2006-01-13 15:54:02 UTC
Might this be related to issue 55090?

Also, cross reference this Ubuntu bug:
http://bugzilla.ubuntu.com/show_bug.cgi?id=18201
Comment 22 dsp76 2006-01-16 23:42:21 UTC
I reproduced the bug with OO Impress on Ubuntu 5.10 with Openoffice 2.0.0 (from
Automatix) and 2.0.1 (from http://people.ubuntu.com/~doko/OOo2/). 
Error Message is:
*** glibc detected *** double free or corruption (fasttop) 0x085c0598 *** 

regards Dirk
Comment 23 mci 2006-01-29 17:31:08 UTC
Hi all,

I installed the "official" files (m152 in rpm format) from ftp.stardiv.de and I
get the same error here on Ubuntu Linux 5.10:

mci@home:~$ /opt/ooo-dev2.0/program/soffice
*** glibc detected *** double free or corruption (fasttop): 0x083bdca8 ***
BTW: 
This document (Skriptum 2005.sxw) hangs SO7PU5, too!

BTW 2: 
I have another document (a ppt-file) which hangs OO02.x/SO7PU5 in the same way...
This powerpoint file hangs SO7PU5, too!
I try to get the permission from the author to attach the file here...
Comment 24 mci 2006-01-29 17:32:29 UTC
An Error-Report has been sent.

The ID of the error report is rcq928.
Comment 25 ulf.stroehler 2006-02-27 15:06:39 UTC
us->pl: could you pls. take over, there should be an Ubuntu box inhouse (ask
FPE) where this should be reproducible. Thx.
Comment 26 philipp.lohmann 2006-02-28 10:34:41 UTC
Having installed Kubuntu 5.10 and reproduced the bug i can finally say that this is  
duplicate to  issue 55090 which is in turn duplicate to issue 58249 

*** This issue has been marked as a duplicate of 58249 ***
Comment 27 philipp.lohmann 2006-02-28 10:35:25 UTC
closing duplicate