Issue 61112 - Openoffice crashes when a wizard runs
Summary: Openoffice crashes when a wizard runs
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Base
Classification: Application
Component: code (show other issues)
Version: OOo 2.0.1
Hardware: PC Windows 98
: P3 Trivial (vote)
Target Milestone: ---
Assignee: dbaneedsconfirm
QA Contact: issues@dba
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2006-01-24 15:40 UTC by advisor
Modified: 2006-05-31 14:29 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
The crash report error file (16.59 KB, text/plain)
2006-01-24 15:43 UTC, advisor
no flags Details

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Description advisor 2006-01-24 15:40:29 UTC
Unfortunatelty this includes the crash reporter.

I cannot run the Base application in any meaningful way.

I can send the crash report files if somebody tells me where to send them to.

I have tried four different JREs.
I have tried reinstalling 2.0.1 twice.
I have shut down every visible process bar explorer and systray before I started.
Comment 1 advisor 2006-01-24 15:43:10 UTC
Created attachment 33526 [details]
The crash report error file
Comment 2 grsingleton 2006-01-24 16:26:34 UTC
Changed priority to p3 for OP.
Comment 3 marc.neumann 2006-01-25 08:19:43 UTC
Hi,

Please provide some more information about the crash

please read
http://qa.openoffice.org/issue_handling/basic_rules.html#reproducibility

I close this issue now as INVALID.

Feel free to reopen the issue, if you can provide more information how to
reproduce this issue.

Bye Marc
Comment 4 xxjack12xx 2006-01-25 08:48:58 UTC
I am getting the wizard to crash on FreeBSD 6.0 2.0m151 when I go to
file->wizards in a new text document.
Comment 5 advisor 2006-01-25 09:00:44 UTC
Thanks xxjack12xx - it might be to do with wizards opening text documents - I do
not know of this explains why the crashrep crashes as I have never seen one.

Ok, I will try and give a couple of step-by-step examples.

Open Base
Select 'Connect to an existing database' choose 'Microsoft Access' and 'Next>>'
Browse to the database and 'Next>>'
'Finish'
Select 'Use wizard to create form'
A windows dialog now appears that is headed 'Crashrep' with the normal text -
This program has performed an illegal operation etc.
Followed by another for Soffice.

In restarting 2.0.1, a dialog appears Openoffice Org Document Recovery
This lists the database and a document 'Untitled1' (showing that it had
initiated the form.)
Select 'Start Recovery' and 'Next>'
Welcome to Openoffice.org 2.0 Error Report - and 'Next>'
Sending the Error Report [enter text] and 'Send'
A windows dialog now appears that is headed 'Crashrep' with the normal text -
This program has performed an illegal operation etc.
But the database does open as after 'Finish' above

Repeat ad infinitum ad nauseam.
Comment 6 Uwe Fischer 2006-01-25 16:32:38 UTC
If you get crash reports with a crash even in the crash reporter whenever you
open a Java applet in Windows, you might have a look into this thread:
http://forum.java.sun.com/thread.jspa?threadID=661574
On my XP home system, I had anti aliasing enabled in the Nvidia driver. This
crashed Java RTE. Some workarounds are given in the above thread.
Comment 7 advisor 2006-01-26 21:29:33 UTC
OK thanks for the hints. I have been working on this.

Firstly I must apologise for changing more than one thing at once when trying to
fix this. Very amatuerish, sorry.

Following the hints, I searched for settings ang selected Netscape/Mozilla in
one of the JRE control pages. (I Use Mozilla.)

This got me further.

The next two are the debugging mistake so the order is irrelevant:

If I first selected and viewed a table, that stopped the form from crashing! If
I did not select and view a table, the form always crashed.

In opening the database (after the crash recovery), I was always selecting
'Open' and not 'Finish'. It prompted me for the name and then for permission to
overwrite the odb file. Instead I selected 'Finish' and not 'Open'.

Having done this, I was able to open and modify the form and, having done that,
it was then possible to open the form without it crashing without first having
opened the table.

Work that lot out. I cannot.
Comment 8 advisor 2006-01-27 17:59:13 UTC
Right I have now tried this out on a multi-table-linked Access database. No
amount of fiddling will get it to work. Normally it just crashes during the Form
Wizard (near the end - as it is trying to get the data>)

If I fiddle extremely hard, I can get a form icon but selecting just causes "The
document [xxxx] could not ne displayed to come up". Trying to use this database
cause the other to ihibit the same syptoms until I fiidle it back again (as
previous posting.)

It seems to be act of having to access the data that is the problem here.

However the continuing crashing of crashrep must be an issue as well.

I tuned logging on for Jave and got:

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
#  EXCEPTION_FLT_INVALID_OPERATION (0xc0000090) at pc=0x1f531ad2, pid=-473323,
tid=4294492565
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_03-b07 mixed mode)
# Problematic frame:
# C  [MSADRH15.DLL+0x1ad2]
#

etc.

To which the Java website says:

There could be many reasons for the JVM crash. We are currently investigating
the exact root cause of this problem. Here is a list of some possible causes.

    * The applet or application that you were running may contain programming
errors or bugs that caused the JVM to crash.
    * You may be running an older version of the Java Runtime Environment (JRE)
which contains bugs that can cause the JVM to crash.

I have downloaded the latest version so the first of the two should apply here.

The "Test Java virtual machine" worked perfectly on my computer.

I cannot use Base without this being fixed. It is a stopper. Is it possible to
have the priority of this increased. From correspondanse I am not the only
person to come across this.



Comment 9 advisor 2006-01-27 18:01:27 UTC
Right I have now tried this out on a multi-table-linked Access database. No
amount of fiddling will get it to work. Normally it just crashes during the Form
Wizard (near the end - as it is trying to get the data>)

If I fiddle extremely hard, I can get a form icon but selecting just causes "The
document [xxxx] could not ne displayed to come up". Trying to use this database
cause the other to ihibit the same syptoms until I fiidle it back again (as
previous posting.)

It seems to be act of having to access the data that is the problem here.

However the continuing crashing of crashrep must be an issue as well.

I tuned logging on for Java and got:

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
#  EXCEPTION_FLT_INVALID_OPERATION (0xc0000090) at pc=0x1f531ad2, pid=-473323,
tid=4294492565
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_03-b07 mixed mode)
# Problematic frame:
# C  [MSADRH15.DLL+0x1ad2]
#

etc.

To which the Java website says:

There could be many reasons for the JVM crash. We are currently investigating
the exact root cause of this problem. Here is a list of some possible causes.

    * The applet or application that you were running may contain programming
errors or bugs that caused the JVM to crash.
    * You may be running an older version of the Java Runtime Environment (JRE)
which contains bugs that can cause the JVM to crash.

I have downloaded the latest version so the first of the two should apply here.

The "Test Java virtual machine" worked perfectly on my computer.

I cannot use Base without this being fixed. It is a stopper. Is it possible to
have the priority of this increased. From correspondanse I am not the only
person to come across this.



Comment 10 christoph.lukasiak 2006-02-14 10:39:14 UTC
added keyword: needmoreinfo, because issue seems to be not reproducable in
current state
Comment 11 christoph.lukasiak 2006-02-14 13:06:43 UTC
clu->protocol: like 'advisor' has written in a private mail, he has problems
with java in general (also in other application) - so it make no sense to fix it
in oo, even if it would be generally reproducable
Comment 12 christoph.lukasiak 2006-02-14 13:08:21 UTC
=> close