Issue 62879 - Adding RTL/LTR buttons to toolbar should enable enhanced language (CTL) support or alert the user
Summary: Adding RTL/LTR buttons to toolbar should enable enhanced language (CTL) suppo...
Alias: None
Product: Writer
Classification: Application
Component: ui (show other issues)
Version: OOo 2.0.2
Hardware: All All
: P3 Trivial with 8 votes (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Keywords: oooqa, rfe_eval_ok, usability
: 67810 68183 (view as issue list)
Depends on:
Reported: 2006-03-07 16:32 UTC by afief
Modified: 2013-02-07 22:34 UTC (History)
8 users (show)

See Also:
Latest Confirmation in: ---
Developer Difficulty: ---


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Description afief 2006-03-07 16:32:52 UTC
When i try to enable the buttons Right To Left and Left TO Right they appear for
like one millisecond and disappear.
also, shouldn't there be some sort of menu entry for Right To Left and Left To
Right? this might be a very secondary frature for most, but here in the middle
east it's essential.
Comment 1 Joost Andrae 2006-03-07 17:33:35 UTC
JA: a valid request
Comment 2 Regina Henschel 2006-03-07 18:52:11 UTC
Have you already enabled the "Enhanced language support" in Tools - Options -
Language Settings - Language? Without that RTL writing or vertical writing is
not possible.
Comment 3 afief 2006-03-07 19:33:13 UTC
no, indeed that was the problem.
I'm not a great supporter of the "We need to build a program even my grandma can
 use", but shouldn't this option be activated automaticly as soon as the user
presses the right to left button and/or writes in an asian or CTL language?

is there a way to edit this issue?
Comment 4 Regina Henschel 2006-03-07 20:19:38 UTC
I have changed the summary. But I don't know whether developers will change
there mind. The similar issue 37835 was closed with "wontfix".

Is this phrase correct for you?
If a user tries to use a button or a language or something else, which needs
"Enhanced language support", this should be enabled automatically.

Comment 5 lohmaier 2006-03-07 21:33:49 UTC
The issue is 37825 (instead 37835). I'll just copy the proposal from es:
1) When clicking one of the icons LTR/RTL, activate "Tools - Options - Language
Settings - Languages - Enhanced language support - Enabled for complex text
layout (CTL)" to allow this icons to show in the toolbar.
2) when "Tools - Options - Language Settings - Languages - Enhanced language
support - Enabled for complex text layout (CTL)" is not check but one of the
icons LTR/RTL is choosen, display a warning telling the user he should activate
this feature in the Options first.
3) don't display (or display disabled) those icons in the Visible Buttons menu
when "Tools - Options - Language Settings - Languages - Enhanced language
support - Enabled for complex text layout (CTL)" is off.
Comment 6 afief 2006-03-08 12:46:57 UTC
Sorry, i that issue didn't come up in my queries(I'm new to this whole thing)

Yes, either automaticly, or a a Yes No question wether it should be enabled or not. 

About the same thing i would have said. 

Why are the developers against it? not like it's going to hurt OOo, and it would
be a big + in usability for people with secondary RTL languages like me.
Comment 7 lohmaier 2006-07-26 22:31:48 UTC
*** Issue 67810 has been marked as a duplicate of this issue. ***
Comment 8 lohmaier 2006-08-06 01:40:55 UTC
*** Issue 68183 has been marked as a duplicate of this issue. ***
Comment 9 sforbes 2006-08-06 02:40:19 UTC
This indeed is the most common user problem for bidi users.

From the decription of bug 68183 (which was a dup of this):
The single most common FAQ from bidi (Hebrew / Arabic ) users are issues they
have when trying to use bidi while the "enable CTL" in the settings option is off.
Many times users attempt to add the directionality buttons to the toolbar, and
fail since that settings is off.
See for example a post to the users mailing list made yesterday:

Many of these user problems would be solved if adding the directionality buttons
to the toolbar would automaticly enable that option in the setting, since the
user obviously wants to work with CTL if they add those buttons.

Ideally OOo will detect the need for CTL support (from the locale settings &
avilabele keyboard layouts), but that would be another issue.
Comment 10 ygale 2006-08-06 08:29:24 UTC
For anyone who needs to use an RTL language, this is a major bug. In practice,
it makes OOo completely unusable for new users without outside user support.
Even for experienced users it often causes hours of wasted time.

Among the three options quoted above from issue 37825: option (3) would make
things even worse, please don't do that. Option (2) would be a slight
improvement at best. We really need Option (1).
Comment 11 sforbes 2006-08-06 15:38:25 UTC
Adding hli as CC, since he dealt with this issue in the past.
Comment 12 sforbes 2006-08-06 15:41:09 UTC
es- The proposals from issue 37825 are yours. What ever happened to them?
Comment 13 afief 2006-08-08 14:45:25 UTC
The issue is still there in OOo 2.0.2.

I asked 5 people to try to use Open Office, 3 of those five tried to write
arabic/hebrew when they first started OOo, and that the RTL/LTR buttons were
hidden was no big problem since they could easily activate them. the problem was
when they clicked those buttons and nothing happened!

I don't know if it is some weird design that makes the OOo devels shun
automating this function, but they certainly are keeping using OOo harder for
people want it "just to work"

We really need at the very least option (2) that were refered to earlier and
preferably option (1) since the ONLY way i see to activate the RTL option is to
activate CTL, so if one option essentially leads to the other, can't we just
automate them with one click instead of hiding one in the preferences and the
making the other behave like a bug?