Apache OpenOffice (AOO) Bugzilla – Issue 64352
CrashReporter do not get any stacktrace to send in Win98
Last modified: 2006-09-21 14:59:22 UTC
Hi there. I'm using m162 on Win98SE. Everytime that I get a crash ( and I'm getting a lot of crash here ) the CrashReporter do not send any stacktrace (crash report). I know that a previous bug was fixed to avoid the CrashReporter Tool crash (too) when the there's no stacktrace to send (that happens with unusual times). But, in my case, every crash I only got the RecoveryTool. The CrashReporter Tool do not comes up. The same crash, in WinXP generates the stacktrace to send. Maybe I missed something, but I don't know why OOo do not get stacktraces in win98 to send with reporter tool. Thank you. Hwoarang My enviroment: OOo m162 Win98SE pt_br
Please have a look.
Using OOo2.0.3rc5 I got the same behavior... and in the Document Recovery Tool Dialog shows a message that a report from the fail was generated and ask the user to hit "Next" to send it... but after clicking "Next" there's no crash reporter tool, just my recovered document. As I'm getting a lot of crashes here with our machines running Win98SE, I think that feature should be extended to this SO too. Thank you. Hwoarang
I am using 2.0.3rc5 on Windows98SE. No crash so far. It looks robust on my machine. hwoarang: Exactly what were you doing when you crash? Can you provide us your document which crashes your 2.0.3rc5? Please attach it to this issue.
Hi khirano. Thank you. In fact this issue is not related with any crash in special... in every crash that happnes I can't send the stack trace. To get a crash try this: http://qa.openoffice.org/issues/show_bug.cgi?id=62532 or http://qa.openoffice.org/issues/show_bug.cgi?id=62223 I can reproduce both here with Win98SE. In this right moment, I got a major problem with OOo2.0.3rc5 and Win98SE here. I installed it in two machines running win98se and after some seconds using OOo I got a crash. As I can't send no stack trace I can't help much... I'm dowloading OOo2.0.3rc3 again to test in my home (WinXP SP2) to see what happens. Thank you. Hwoarang
JA->HRO: please take care about this issue. I can confirm that the crashreporter crashes on Win98SE (tested on the system of UL). Unfortunately kill.exe does not work on Win98SE either thus you need a crashing bugdoc like that in issue 62223. As discussed with MH I set this issue to 2.0.3
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obviously there is no solution available in 2.0.3 timeframe. since there is complete loss of crash reporter functionality I raise Prio to 2.
OF: Fix verified in cws hro08. Is ok on Win98 now; still ok on WinXP.
OF: The fix has missed the master. crashrep.exe still crashing after patching.
reassigned
hmmm... maybe this explain why crash reporter tool now get the info to send, but freeze when I ask to send it...
The problem with patches on win98 depends on a different problem.
OF: Fix verified in cws hro08.
reassigning
Hi. I want to ask to reopen this issue. When I had a crash, now OOo freeze and I need to hit ctrl+alt+del to finish the process. After reopening the document, I got the recovery tool and the crash reporter tool. Ok. When I try to send the report, OOo freeze again... I'm using auth proxy in my LAN, but the url "report.services.openoffice.org" is allowed in my proxy without authentication. And I check in my log this request is not blocked. If I try to use direct connection (as the url is allowed by my firewall too), I got the freeze again. So, I think something is wrong in OOo side. Thank you for this improvement. Hwoarang
I think that you describe a different problem. Please file a new issue for the new problem.
back to 'fixed'
verified
See also issue 69555.
OF: is ok for me in OOd m4