Issue 66053 - Can't import MS Word 9.0 document
Summary: Can't import MS Word 9.0 document
Status: CONFIRMED
Alias: None
Product: Writer
Classification: Application
Component: open-import (show other issues)
Version: OOo 2.0.2
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2006-06-02 14:18 UTC by alci
Modified: 2017-05-20 11:17 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description alci 2006-06-02 14:18:48 UTC 
Ooo hangs when opening a certain .doc document in writer.

- It first open the base window (title bar and status bar but no menus, icons, 
main window...),
- then the conversion progress bar says conversion is occuring
- then nothing (the doc doesn't open, the base window just stays here)

Is there a way I could provide a more usable information (gdb ???) (on linux, 
but this is also tested on Windows and gives the same result) ?
Notice that the doc in question is 4 Mb file, and is somehow confidential.
Comment 1 Rainer Bielefeld 2006-06-04 17:55:46 UTC 
@alci:
Can you pls. send to me the document by email? I will handle it confidential and
check whether I can find some relation to other issues.
Comment 2 Rainer Bielefeld 2006-06-05 09:34:10 UTC 
I've got the document with confidential contents from alci.

I checked with "2.0.3RC5  German version WIN XP: [680m5(Build9036)]" and can
confirm the problem. During 15 Minutes I had 99% processor load and
unsystematically increasing and decreasing memory demand of 63 ... 165 MB. 15
Minutes after I tried to start the MICROSOFT WORD 9.0 (WORD 2000) document I
terminated by WIN Task Manager. Also no success with other 2.0 versions.

I also checked with "1.1.4 (German) WIN XP: [645m52 (Build 8824)]", what opened
the document without problems (so I decided to rise priority).
Also no problem to open the document with WORD 2000, BUT I was not able to edit
the document: All functions in Edit menu greyed out, even "search", I can click
ito the document where I want, focus and cursor will move to top of page 1
immediately (this problem does not exist for 1.1.4). So I believe that that
document is damaged, and so it isn't only an OOo problem.

All Problems remained, after I saved the document newly under new name with my
WORD2000.
I was able to open the document with 2.0 after I saved it as .rtf with WORD2000

After I saved the document with 1.1.4 as .doc, 2.0.3 was able to open that new
document.

I got a crash report (created with 680m113, 2.0.3 does not create crash reports
reliably (issue ????)

I also found out, that that document seems to contain some write protection (see
above!), which is not respected by 1.1.4
Comment 3 Rainer Bielefeld 2006-06-05 13:51:52 UTC 
The ID of the error report is r8tfvf (pls. see Additional comments from
rainerbielefeld Mon Jun 5 01:34:10 -0700 2006!)
Comment 4 michael.ruess 2006-06-07 11:22:34 UTC 
Please hand over the document to me, so that we can evaluate it here in
development. It would be great to have a reproducable evironment of this crash
report - it has already been submitted several times, but without a reproducable
scenario. Thanks a lot!
Send the document to mru@openoffice.org, please.
Comment 5 michael.ruess 2006-06-08 15:53:38 UTC 
Reassigned to OD.
Comment 6 Oliver-Rainer Wittmann 2006-06-14 06:34:26 UTC 
apply appropriate target
Comment 7 Mathias_Bauer 2007-12-03 14:48:14 UTC 
according to release status meeting -> 3.x
Comment 8 Marcus 2017-05-20 11:17:43 UTC 
Reset assigne to the default "issues@openoffice.apache.org".