Issue 69447 - RTF: after save in OO the picture/image is missing in OO and Word
Summary: RTF: after save in OO the picture/image is missing in OO and Word
Status: CLOSED DUPLICATE of issue 60831
Alias: None
Product: Writer
Classification: Application
Component: save-export (show other issues)
Version: OOo 2.0.3
Hardware: PC Windows XP
: P4 Trivial (vote)
Target Milestone: ---
Assignee: michael.ruess
QA Contact: issues@sw
Depends on:
Reported: 2006-09-11 10:31 UTC by tmjura
Modified: 2006-09-13 11:29 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

test cases 1 and 2 with screenshots and RTF-files (335.11 KB, application/x-compressed)
2006-09-11 10:34 UTC, tmjura
no flags Details

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Description tmjura 2006-09-11 10:31:18 UTC
I tried to hunt this from other issues in database. I checked issues 16781, 
3790, 12713, 23842, 10084, 53816, 10084, 20894, 34927 and 43833 after database 
queries. Issue 53816 seemed to be closest but it is not.

So,  it is a new issue. 

After saving in OpenOffice 2.0.3 as RTF-format the picture/image is missing both 
in OO and Word. The problem was to repeat this bug. I could repeat it two times 
and managed to get some screenshots. 

Since it is hard to repeate, I consider it to be P4. I presume that a normal 
user does not encounter this problem very often then.

However there are attached files which have the pictures missing. Someone could 
check those files.

That was introduction. The precise test case is next.

Simple picture in Word 2002 and in OpenOffice 2.0.3

1. create picture in other program, copy picture to clipboard
2. open OpenOffice 2.0.3
3. create new text document
4. add some enters to the document, and some sample text
5. paste picture to one enter line
6. move picture the right, very close to the right edge of the page
7. paste picture into to the middle of text
8. move picture to the right, very close to the right edge of the page, keep it 
still in the middle of text
9. save this document in RTF format

(check TEST__1__phase_1.pdf)
(check TEST__2__PHASE_1.pdf)

10. close document

11. Now comes the tricky part, since this seems to be somewhat randomized 
12. I have repeated this few times, and as proof I have added screenshots and 
PDF exports
14. To convince you I have added material from both original TEST 1 and repeat 


16. This was hard to repeate third time - I tried some 20 times to get results 
from repeat tests
17. I tried to isolate the steps needed more specificly - this seems to be quite 
random though

18. BTW: this is testers nightmare, you have proofs from two testcases, but the 
repetition is very hard

19. I opened the RTF-files first in Word 2002 (10.6802.6735) SP 3 
20. YES, YES and YES: I speficly DID NOT save them again in Word 2002

(open file TEST__1__phase_2.rtf)
(TEST__1__phase_3.PNG is screenshot from Word 2002 )
(TEST__1__phase_4.PNG is screenshot from Word 2002)
(TEST__2__PHASE_2.PNG is screenshot from Word 2002)
(TEST__2__PHASE_2.rtf is 

22. Close Word 2002, don´t save anything

21. to validate this I opened in OpenOffice 2.0.3

(open file TEST__1__phase_2.rtf)

22. and there it is: pictures are disappeared also in OpenOffice 2.0.3

23. Both programs indicated that pictures were not seen for some reason
24. Well, anyway, THIS IS DUE TO OpenOffice 2.0.3 (cannot blame MS this time)

25: Very very hard to repeat - UNREPEATABLE
Comment 1 tmjura 2006-09-11 10:34:09 UTC
Created attachment 39075 [details]
test cases 1 and 2 with screenshots and RTF-files
Comment 2 michael.ruess 2006-09-11 13:14:06 UTC
This is already tracked as issue 60831.

*** This issue has been marked as a duplicate of 60831 ***
Comment 3 michael.ruess 2006-09-11 13:14:38 UTC
Closing duplicate.
Comment 4 tmjura 2006-09-11 14:26:03 UTC
YES - I try to see your point.
Please be patient and try to answer this.

I made some black-box testing and so I don´t know the internals of OO.

60831 is interesting though.
I have commented that also as you propably have seen.

60831 was IMPORT RTF - Change - Save RTF - OPEN in different program.
I have isolated that chain in other issues: 49087 especially.

The chain I have in mind here is following:
- Open OO
- Copy picture from other program
- paste picture in OO
- Save RTF (Export)
- OPEN in different program.

Is export and import handled in the same module ?
If they are handled in the same module I accept your judgement.

To my mind you take care that OO will export RTF by standards.
Import of corrupted RTFs is another issue propably.

YES - I try to see your point.
Please be patient and try to answer this.

Best Regards,

Comment 5 michael.ruess 2006-09-13 11:29:26 UTC
As I stated in a comment in issue 60831:

The problem is even more significant. Also many embedded graphics will be lost
on export. See attached sample odt.

Thus it is the same as this issue.