Apache OpenOffice (AOO) Bugzilla – Issue 71202
System Crash & Corruption of Hard Drive when using "OpenOffice.org Impress" to import and execute *.ppt slide show
Last modified: 2007-02-26 15:02:41 UTC
System Crash & Corruption of Hard Drive when using "OpenOffice.org Impress" to import and execute *.ppt slide show via DVD When attempting to import a Power Point presentation file, my system crashed. Entire system powered down. System could not be restarted until power was unplugged or a minute or so had passed. "Windows XP Inside Out" documents that this kind of crash is performed to protect hardware and files. Crash is not always repeatable (occurred in 2 of 5 attempts); once, the system was so badly corrupted that WINDOWS crashed and recrashed upon restart. SAFE MODE restart was impossible; WINDOWS had to be booted from DVD and reinstalled. SYSTEM: WINDOWS XP PROFESSIONAL, VERSION 2002, SERVICE PACK 2 COMPUTER: AMD Athlon(TM)XP 2800+, 2.07 GHz, 512 MB of RAM, HD format = NTFS
Created attachment 40334 [details] Hard Drive Info
@misterdormie: running an ATI graphics card, by chance? Then, issue 48454 might be related...
Reassigned.
I think also that it could be the graphic card bug. Could you send a crash report or a screen shot of a windows blue screen can you attach one of the documents which crashes your system?
A crash is prio 2 not prio1 I change the target.
There was NO "blue screen of death". As I stated in my original posting, -------------------------------------------------------------------------- Entire system powered down. System could not be restarted until power was unplugged or a minute or so had passed. "Windows XP Inside Out" documents that this kind of crash is performed to protect hardware and files. -------------------------------------------------------------------------- My computer SHUT OFF (screen went BLACK) WITHOUT ANY WARNING; as if, the computer was UNPLUGGED. I do use an ATI card. I installed new software using the 11/15/2006 release the other day; unfortunately, I had not seen the posting regarding issue 48454 before installing the updated "ATI Catalyst Control Center" program suite and updated driver. My hard drives use Windows NTFS format. THe drive were so corrupted that I was forced to use the Windows XP instqllation disk to "re-install" Windows. I posted the issue as Priority 1 because of the corruptiuon of the hard drives.
Please try if the presentation works when you remove the slide transitions from the slides.
As stated in the original posting, the crash is not always repeatable. When the attempt to open the file (ie, when the disk is inserted) does not cause the system to crash, the activation of the slide show sometimes causes the crash. When neither problem occurs, the slides CAN be accessed one-at-a-time; however, even when the slide show does work, the audio portion of the presentation does not play. Although I've updated my ATI software, I'm afraid to load this presentation again. Thank you.
I can't reproduce the bug. In my mind it is duplicate to the ATI bug. It would be great if you could test if the crash also occurs when you delete the slide transitions. *** This issue has been marked as a duplicate of 48454 ***
I close the issue. Please reopen it if you can reproduce the crash without the slide transitions.