Issue 71202 - System Crash & Corruption of Hard Drive when using "OpenOffice.org Impress" to import and execute *.ppt slide show
Summary: System Crash & Corruption of Hard Drive when using "OpenOffice.org Impress" t...
Status: CLOSED DUPLICATE of issue 48454
Alias: None
Product: Impress
Classification: Application
Component: open-import (show other issues)
Version: OOo 2.0.4
Hardware: PC Windows XP
: P2 Trivial (vote)
Target Milestone: ---
Assignee: christian.guenther
QA Contact: issues@graphics
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2006-11-05 07:50 UTC by misterdormie
Modified: 2007-02-26 15:02 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Hard Drive Info (2.32 MB, application/vnd.oasis.opendocument.presentation)
2006-11-05 07:59 UTC, misterdormie
no flags Details

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Description misterdormie 2006-11-05 07:50:06 UTC
System Crash & Corruption of Hard Drive when using "OpenOffice.org Impress" to
import and execute *.ppt slide show via DVD

When attempting to import a Power Point presentation file, my system crashed. 
Entire system powered down. System could not be restarted until power was
unplugged or a minute or so had passed.  "Windows XP Inside Out" documents that
this kind of crash is performed to protect hardware and files. 

Crash is not always repeatable (occurred in 2 of 5 attempts); once, the system
was so badly corrupted that WINDOWS crashed and recrashed upon restart.  SAFE
MODE restart was impossible; WINDOWS had to be booted from DVD and reinstalled.  

  SYSTEM: WINDOWS XP PROFESSIONAL, VERSION 2002, SERVICE PACK 2 
COMPUTER: AMD Athlon(TM)XP 2800+, 2.07 GHz, 512 MB of RAM, HD format = NTFS
Comment 1 misterdormie 2006-11-05 07:59:17 UTC
Created attachment 40334 [details]
Hard Drive Info
Comment 2 thb 2006-11-05 23:49:40 UTC
@misterdormie: running an ATI graphics card, by chance? Then, issue 48454 might
be related...
Comment 3 wolframgarten 2006-11-06 07:45:05 UTC
Reassigned.
Comment 4 christian.guenther 2006-11-06 09:27:52 UTC
I think also that it could be the graphic card bug.
Could you send a crash report or a screen shot of a windows blue screen
can you attach one of the documents which crashes your system?
Comment 5 christian.guenther 2006-11-16 16:37:07 UTC
A crash is prio 2 not prio1 I change the target.
Comment 6 misterdormie 2006-11-16 23:54:37 UTC
There was NO "blue screen of death". As I stated in my original posting,

--------------------------------------------------------------------------
Entire system powered down. System could not be restarted until power was
unplugged or a minute or so had passed. "Windows XP Inside Out" documents
that this kind of crash is performed to protect hardware and files.
--------------------------------------------------------------------------

My computer SHUT OFF (screen went BLACK) WITHOUT ANY WARNING; as if, the
computer was UNPLUGGED.  

I do use an ATI card.  I installed new software using the 11/15/2006 release the
other day; unfortunately, I had not seen the posting regarding issue 48454
before installing the updated "ATI Catalyst Control Center" program suite and
updated driver.

My hard drives use Windows NTFS format.  THe drive were so corrupted that I was
forced to use the Windows XP instqllation disk to "re-install" Windows.  

I posted the issue as Priority 1 because of the corruptiuon of the hard drives.
Comment 7 christian.guenther 2006-11-17 13:09:47 UTC
Please try if the presentation works when you remove the slide transitions from
the slides.
Comment 8 misterdormie 2006-11-17 15:36:50 UTC
As stated in the original posting, the crash is not always repeatable.  When the
attempt to open the file (ie, when the disk is inserted) does not cause the
system to crash, the activation of the slide show sometimes causes the crash. 
When neither problem occurs, the slides CAN be accessed one-at-a-time; however,
even when the slide show does work, the audio portion of the presentation does
not play. 

Although I've updated my ATI software, I'm afraid to load this presentation again.

Thank you.
Comment 9 christian.guenther 2007-02-13 12:52:49 UTC
I can't reproduce the bug.
In my mind it is duplicate to the ATI bug.
It would be great if you could test if the crash also occurs when you delete the
slide transitions.

*** This issue has been marked as a duplicate of 48454 ***
Comment 10 christian.guenther 2007-02-26 15:02:41 UTC
I close the issue.
Please reopen it if you can reproduce the crash without the slide transitions.