Issue 7186 - Re-work on help agent concept
Summary: Re-work on help agent concept
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: OOo 1.0.0
Hardware: All All
: P3 Trivial (vote)
Target Milestone: AOO Later
Assignee: AOO issues mailing list
QA Contact:
Keywords: rfe_eval_ok
Depends on:
Reported: 2002-08-22 17:31 UTC by lars
Modified: 2014-06-03 15:57 UTC (History)
2 users (show)

See Also:
Issue Type: FEATURE
Latest Confirmation in: ---
Developer Difficulty: ---


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Description lars 2002-08-22 17:31:50 UTC
since StarOffice 5.0 the help agent and the help system was never really 
working well.

Currently the help agent's window is placed too far away and the help doesn't 
always pop up at the point to which on needs help, for example in the general 
preferences/options it doesn't always open the correct submenu.

The best way in Windows is to fully exploit Ms tooltip possibilities 
(Direkthilfe in german), they don't work in the options menu or in the Calcs 
cell properties for example. They should either always pop up or pop up when 
right clicking (note: usually a context menu opens containg the entry calling 
the "Direkthilfe", but as that is the only entry, the Direkthilfe can 
immediately be called).

Also helping will be to place "options" of objects property dialogues better: 
the structure already is good but some fine-tuning is needed; in my opinion SOs 
property structure has always been and is far better than Ms Offices one; 
that's why Im always using SO/OO since SO3 !
For example one could direct the user better by placing a "comment box" about 
each register card telling the user what to find there, that means sth like 
that the tooltip of the register card title is always faded in; ..hmm, ney, i 
must say there has to be more thinking: what am i missing, wehere are my 
problems finding what i want... | nevertheless this issue shall only "ignite" 
you of course.
Comment 1 lars 2002-08-24 23:13:04 UTC
concerning fine-tuning of cell-property dialogue:

move "Schrifteffekt" to "Schrift"

rename "Ausrichtung" "Schriftausrichtung"

move "Textfluss" to new category "Schriftfluss"

remove "Ausdruck" from "Zellschutz" and put it into icon, see issue 

see also issue 6743
Comment 2 thorsten.martens 2002-08-26 08:50:39 UTC
TM->FT: A wish for a new feature, please have a look ! Thanks !
Comment 3 falko.tesch 2003-10-08 14:01:00 UTC
Re-work on help agent is needed.
It should be more prominent ands more appealing.
We still should take in consideration the a main competitor just got
into reverse gear with his help-agent by disabling it per default in
newer version of his oofice suite though.
Comment 4 falko.tesch 2003-10-08 14:01:12 UTC
Comment 5 bettina.haberer 2010-05-21 15:09:52 UTC
To grep the issues easier via "requirements" I put the issues currently lying on
my owner to the owner "requirements".