Issue 72377 - Non-ASCII characters in the font default to Arial Unicode Ms
Summary: Non-ASCII characters in the font default to Arial Unicode Ms
Alias: None
Product: Impress
Classification: Application
Component: save-export (show other issues)
Version: OOo 2.1
Hardware: All All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Keywords: ms_interoperability, oooqa
Depends on:
Reported: 2006-12-08 00:07 UTC by milek_pl
Modified: 2013-08-07 15:21 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Arial Unicode in Verdana string after export to PowerPoint (10.57 KB, image/png)
2006-12-08 00:08 UTC, milek_pl
no flags Details
Original presentation file (not garbled yet) (56.58 KB, application/vnd.sun.xml.impress)
2007-02-05 12:45 UTC, milek_pl
no flags Details
Garbled file in PowerPoint (open with PowerPoint, not Impress to see how ugly this looks) (121.50 KB, application/
2007-02-05 12:46 UTC, milek_pl
no flags Details
PowerPoint Viewer 2003 garbled fonts (76.75 KB, image/png)
2009-08-10 16:57 UTC, milek_pl
no flags Details

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Description milek_pl 2006-12-08 00:07:48 UTC
When exporting the Impress file to PPT, international characters in some fonts
get mangled.

Steps to reproduce the problem:
1. Write some text in the presentation using some non-ASCII characters, e.g.,
Polish characters, in Verdana font (or any non-Arial font)
2. Save to PPT
3. Open in PPT: you'll see Verdana text with Arial Unicode MS characters
interspersed (looks quite ugly, see the attachment)
Comment 1 milek_pl 2006-12-08 00:08:37 UTC
Created attachment 41221 [details]
Arial Unicode in Verdana string after export to PowerPoint
Comment 2 wolframgarten 2006-12-08 07:36:52 UTC
Comment 3 milek_pl 2006-12-08 11:49:29 UTC
note that this doesn't appear on Export to PDF nor in printing, this is only
PowerPoint issue
Comment 4 thackert 2006-12-10 10:03:30 UTC
Hello milek_pl,
could you give us some more information like
- which OS are you using (I think you are using Windows, but which version?)?
- which version of OOo (as 2.1. is not released now - as far as I know ... ;) )?
- have you tried other fonts (or their replacements) as well, like Times New Roman, Courier and the like?
I could not test this issue here, as I am using Debian Sid and OOo 2.1RC2, and have no M$O here ... ;)
Comment 5 milek_pl 2006-12-10 17:54:58 UTC

1/ Windows XP, SP2
2/ 2.1RC2 - I'm doing the QA for this build, that's how I found
this bug (I forgot  about it, it is present in all 2.x builds I've found)
3/ With Courier New and Times New Roman the situation is the same - Arial
Unicode MS is being substituted for the Polish national chars. It looks even
more ugly on export :(

AFAIK, you can try wine and PowerPoint Viewer to confirm the issue on Debian.
Comment 6 clytie 2006-12-20 08:47:46 UTC
Nam Nguyá»…n reports that when saving a .sxi file to .ppt then opening it in PowerPoint, the font is 
changed. (Windows XP on i386, 2.1 RC2 Vietnamese build.)

I myself observed this font change (Mac OSX Intel, same version), but when opening a PowerPoint file 
and saving it to .odt (OpenDocument) in Impress. (Note: saving .ppt as .sxi displayed accurately on my 

I'd downloaded the file from the Net: a beautiful .ppt slideshow raising awareness about a health matter. 
It looked really impressive (sic) in .ppt format, but when I saved it in .odt format, the font had changed, 
throughout the document. Yuk.

The Vietnamese characters were still shown in both these cases (Windows XP > PPT and Mac OSX Intel > 
.odt), but in font(s) different from the original file. In both cases, this meant fonts less suitable for 
Vietnamese, which looked pretty awful. So this problem will put users off using the app. :(

In my case (Mac OSX Intel), the original PowerPoint file used Georgia, Helvetica Neue and Verdana. 
The .odt version had converted them all to Times. Interestingly, when the .ppt version is open, the font 
picker in the toolbar shows Times by default, unless you select an existing textbox.

Please see the attached two screenshots.

I will ask Nam for further details on which fonts were involved.
Comment 8 milek_pl 2007-01-16 23:07:15 UTC
More info given, removing keyword
Comment 9 christian.guenther 2007-02-05 12:29:55 UTC
Please attach the / a document to reproduce the bug.
Comment 10 milek_pl 2007-02-05 12:45:45 UTC
Created attachment 42748 [details]
Original presentation file (not garbled yet)
Comment 11 milek_pl 2007-02-05 12:46:53 UTC
Created attachment 42749 [details]
Garbled file in PowerPoint (open with PowerPoint, not Impress to see how ugly this looks)
Comment 12 milek_pl 2007-02-05 12:49:05 UTC
cgu -> I attached two files. The PPT file was saved in Impress. On openining in
PowerPoint 2000, it displays two fonts under the "Tytuł": Times New Roman
interspersed with Arial Unicode MS.

Probably results from saving Polish characters as Unicode and not CP-1250 in the
PowerPoint file with Impress.
Comment 13 christian.guenther 2007-02-15 13:22:08 UTC
Set to new and change the target.
Comment 14 christian.guenther 2007-02-15 13:23:41 UTC
I can reproduce the bug.
Please have a look.
Comment 15 milek_pl 2008-09-12 18:26:24 UTC
Note: it looks fine in PowerPoint 2007.
Comment 16 thackert 2009-08-10 16:42:38 UTC
Hello milek_pl, *,
does your last entry mean, that this issue is fixed? Would you be so kind to
test it again with a newer version of OOo than 2.1, please? And does it still
look again in PowerPoint 2007? If so: Would you be so kind to close this issue?
Comment 17 milek_pl 2009-08-10 16:56:14 UTC

no, the issue is not fixed. All I meant is that the problem appears in when the
file is open PowerPoint versions 97...2003, and not later. Note that in 2007,
ppt is no longer a native format, so maybe the error is lost during internal
Microsoft Office conversion.

I attach a screenshot of how it looks in PowerPoint Viewer 2003.
Comment 18 milek_pl 2009-08-10 16:57:29 UTC
Created attachment 64037 [details]
PowerPoint Viewer 2003 garbled fonts
Comment 19 milek_pl 2009-08-10 17:00:20 UTC
@thackert: to be clear: I just tested the export in OOo 3.1, and it's still there.

Maybe I should be more clear about why it is important for all presenters that
use PowerPoint in their native languages: if we prepare the presentation in
Impress, we cannot simply be sure there will be (sometimes you
cannot use your own laptop), so we would like to save to ppt, as pdf doesn't
save animations etc. As it is now, ppt export is unreliable.