Issue 7331 - ucpchelp1.dll component was unable to be registered
Summary: ucpchelp1.dll component was unable to be registered
Status: CLOSED DUPLICATE of issue 5011
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.1
Hardware: PC Windows 95
: P3 Trivial with 2 votes (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2002-08-30 01:14 UTC by Unknown
Modified: 2003-09-08 16:53 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description Unknown 2002-08-30 01:14:18 UTC 
During install while registering components I receive the message 
"ucpchelp1.dll component was unable to be registered" in a dialog box with
options retry or skip.
Comment 1 Olaf Felka 2002-09-02 10:38:00 UTC 
Hi Tino,
I know that you have fixed something for our inhouse versions. I send
this issue as reminder to you that this fix will reach next OOo version.
Comment 2 Olaf Felka 2002-10-17 10:34:10 UTC 
Still reproducible with OOo643?
Comment 3 Unknown 2002-10-18 01:17:19 UTC 
Attempted to install 643 to check if the problem was fixed but cannot
install get one of the programs needed to run the application
unicows.dll not found during install
Comment 4 Unknown 2002-10-24 12:14:33 UTC 
I had this same problem installing OO1.01 on Win95 B. 

The msvcrt.dll is the cause according to Sun support. So I downloaded 
the 'Windows Libraries Update' from Microsoft.com (about1.4Mb) and 
installed it as this replaces the msvcrt.dll.

Then rebooted the PC and ran a 'repair'. The ucpchelp.dll error 
message did not appear this time. The help components then ran fine 
so for me the issue was resolved.

see http://support.microsoft.com/default.aspx?scid=kb;en-us;Q197298

Hope this helps.

Cameron
cameron@mail.vu
Comment 5 Unknown 2002-10-27 20:58:12 UTC 
Cameron thanks for the suggestion. I retried the install after
downloading the Windows library update - it still fails the same way.
subsequently trying repair did not fix the problem either.
Comment 6 Unknown 2002-11-06 07:49:46 UTC 
I also have this problem - the msvcrt fix didn't work (probably 
because I'm using an early version of Win95).  Anyone found a 
solution yet?

Bill
(Tockdata@dsl.pipex.com)
Comment 7 Olaf Felka 2002-11-19 12:43:05 UTC 
Thanks to Cameron. He found:
------- Additional Comments From cameron 2002-11-19 04:24 PST -------

I had success with win95B by:

1. Downloading and installing the MS libraries update here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q197298
2. Rebooting
3. Running the OO setup and choosing repair.

Some people are still having issues though but its worth a try.

Kind Regards

Cameron
Comment 8 Olaf Felka 2002-11-19 12:43:43 UTC 
Known issue.

*** This issue has been marked as a duplicate of 5011 ***
Comment 9 Olaf Felka 2002-11-19 12:44:07 UTC 
DUPLICATE