Issue 78063 - odt from OO.o 2.1 crashes M213 while reading external OLE object
Summary: odt from OO.o 2.1 crashes M213 while reading external OLE object
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: 680m212
Hardware: All Windows 2000
: P2 Trivial (vote)
Target Milestone: ---
Assignee: michael.ruess
QA Contact: issues@sw
Keywords: regression
Depends on:
Reported: 2007-06-03 18:37 UTC by mhatheoo
Modified: 2013-08-07 14:42 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description mhatheoo 2007-06-03 18:37:13 UTC
as said in summary

writer-file established with O3 2.1 crashed the 680_M213 - recovery restarted -
and failed
(sorry - file not available - business stuff)

Comment 1 michael.ruess 2007-06-04 10:25:20 UTC
please attach the offending document to this issue, so that we can reproduce and
fix the problem here. You can also send the document directly
( for the case it contains confidential data. Feel free to
re-open the issue when you've done.
Thanks for supporting us!
Comment 2 michael.ruess 2007-06-05 11:38:13 UTC
Cannot reproduce with 680m214 on WinXP. Will later try on Win2000.
Comment 3 Mathias_Bauer 2007-06-06 09:57:19 UTC
If you can't provide us with the document, can you create a crash dump instead?
In case you send the crash report to Sun you will get a report id back some time
later. By adding this id to this issue you can help us investigating the problem.

Without a document to reproduce the problem or a crash report do post mortem
debugging we can't do anything about this issue.

If you want you can send your document to mru or me by e-mail, confidentiality
is guaranteed. If that wasn't possible, perhaps the document still crashes in
m213 if you replace confidential parts of it by dummy text in 2.1 so that you
can send it to us?
Comment 4 michael.ruess 2007-06-06 10:37:01 UTC
We already recieved the document and we could reproduce the crash on SBA's
Win2000 machine. Currently we are waiting for the crash report database to
return a stack so that we can see in which area the crash can be located (to cut
down the document to the root cause and get the responsible developer).
Comment 5 michael.ruess 2007-06-06 10:39:00 UTC
Confirming issue.
SBA, did you already recieve the crash data?
Comment 6 michael.ruess 2007-06-07 13:45:58 UTC
Crash report ID is r8yprc.
Comment 7 michael.ruess 2007-06-13 06:44:35 UTC
MRU->MAV: AMA found out that it crashes due to the OLE object. In the header of
the document there is an MS bitmap object which causes the crash.
It did not crash in OO 2.2 or 2.2.1 so we have to fix it for 2.3 branch.
Comment 8 mikhail.voytenko 2007-07-18 13:28:47 UTC
I can not reproduce the problem in SRC680/m221. Could you please verify this.

I took a look to integrated cws's and it looks like there were big changes in
writer, that probably have fixed the problem. Actually, usually this stack
appears when the writer uses embedded object container from deleted shell, so it
is quite possible that it was caused by a problem in writer that was already fixed.
Comment 9 michael.ruess 2007-07-20 13:44:21 UTC
Yes, indeed. This problem has also been solved by the other fixes in the OLE area.
Comment 10 michael.ruess 2007-07-20 14:02:20 UTC
Closed, works weel again in current OO 2.3 build 680m221.