Issue 7902 - General Design Error
Summary: General Design Error
Status: CLOSED DUPLICATE of issue 7901
Alias: None
Product: ui
Classification: Code
Component: ui (show other issues)
Version: OOo 1.0.1
Hardware: PC All
: P3 Trivial (vote)
Target Milestone: ---
Assignee: stefan.baltzer
QA Contact: issues@ui
Keywords: oooqa
: 7903 (view as issue list)
Depends on:
Reported: 2002-09-26 17:34 UTC by Unknown
Modified: 2003-03-11 18:01 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description prgmgr 2002-09-29 19:14:26 UTC
*** Issue 7903 has been marked as a duplicate of this issue. ***
Comment 1 prgmgr 2002-09-29 19:15:54 UTC
Patrick, thank you for using and supporting OOo.

I'm closing this issue for now since there are no comments to 
describe your summary.

Feel free to reopen this issue and add comments to further explain 
your summary.
Comment 2 Unknown 2002-10-01 15:05:46 UTC
> I set this to ENHANCEMENT instead of
> defect - what you request is a
> feature in my opinion.

A message, that makes the user believe, something is not working
properly, even though this is not true, is a defect. A Failover
Situation is not an Error from the user perspective, it is an event
only relevant to the Administrator. The maximum, the user should be
informed about is, that a slight delay in services is about to happen.

> Additionally, I change the title - "General Design Error"#
> does the reader not tell anything, and a title is supposed
> to get a quick impression what this bug is about.

Sorry, my fault.

> Yet more additionally, I change the component/QA contact,
> as this is a framework issue, not an UI one.

ok. But adding just a Retry Button to the Error Message with a
recommendation to wait 15 seconds would be a great improvement and and
easy to implement.

> Even yet more additionally, I wonder what kind of
> system allows the file system to be temporarily not
> present

None that I konw of. The question is, who will be first, the OSS World
or the MS World.

> - this sounds strange to me ...

I would be interested in a "non strange" HA concept for this sort of
problem. A HA concept for recovering from failures (even unnoticable
to the user) is easy in many cases and works even without changing
samba specifications for example. A HA concept, that simply forbids
failures to happen is difficult, expensive, hardwaredependent and
incompatible with almost everything.
Comment 3 prgmgr 2002-10-01 15:24:55 UTC
Patrick, thank you for adding comments.

I apologize, but I cannot determine what the problem is.

You've included a piece of some on going conversation, but
unfortunately the people who will review this issue will not know what
the past history is.

Please list step by step instructions to consistently reproduce this
Comment 4 Unknown 2002-10-01 16:28:45 UTC
I complained about the error message when saving while samba is down.
This situation is an expected one, if a failover in a HA cluster is
happening. The end user should not be botherd with such an event, but
a retry Button with a recommendation to wait 15 seconds seems
acceptable to mee.

This is Bug 7901 alias 7902 alias 7903 alias 7904. Additionaly, this
is a crash bug under Windows, while it is more of a feature request
under linux in others opinion.

I dont know, why there are many numbers for the same bug. I
resubmitted, becuase submission was refused. I suppose, that was the

Comment 5 prgmgr 2002-10-01 17:37:51 UTC
Dup of issue 7901.

The whole conversation is in the above issue.

*** This issue has been marked as a duplicate of 7901 ***
Comment 6 michael.bemmer 2003-03-11 17:32:14 UTC
As mentioned on the qa dev list on March 5th I will close all resolved duplicate
issues. Please see this posting for details. First step in IssueZilla is
unfortunately to set them to verified.
Comment 7 michael.bemmer 2003-03-11 18:01:18 UTC
As mentioned on the qa dev list on March 5th I will close all resolved duplicate
issues. Please see this posting for details. 
Comment 8 michael.bemmer 2003-03-11 18:01:28 UTC
As mentioned on the qa dev list on March 5th I will close all resolved duplicate
issues. Please see this posting for details.