Issue 7948 - Windows Does not shutdown
Summary: Windows Does not shutdown
Status: CLOSED DUPLICATE of issue 7037
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: OOo 1.0.1
Hardware: PC Windows 98
: P3 Trivial (vote)
Target Milestone: ---
Assignee: Mathias_Bauer
QA Contact: issues@api
Keywords: oooqa
Depends on:
Reported: 2002-09-28 17:36 UTC by Unknown
Modified: 2003-01-17 14:08 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Unknown 2002-09-28 17:36:26 UTC
Sorry IF I am doing this wrong. I have a Issue with 1.0.1 and Windows 98se 
machines. Sometimes Windows will not Shutdown or restart until I CTRL ALT DEl 
and close soffice from task manager. I have the problem on 4 win98se machines 
that are fresh installs of windows. I think it might be a problem with 
Openoffice and AVG antivirus. I do not have the problems on any machines with 
Norton AV. I still have the problem after uninstalling AVG.
The machines are a range of Dell Gx1 266 -400MHZ,64MB ram at leat 4GB free space
ATI MAchII Video cards,IE5.5,Mozilla and all of windows Critical Updates 
Comment 1 prgmgr 2002-09-29 15:05:34 UTC
Thank you for using and supporting OOo.

Have you tried disabling the QuickStarter to see if this will prevent 
the issues you are having with shutdown?

You can either right-click on the QuickStarter icon in the systray 
and select the menu option for "Load during startup"
or inside OOo go to Tools-Options->Memory and unselect "Load during startup".
Comment 2 ooomod 2002-12-07 18:42:27 UTC

I've been trying to reproduce it on the same kind of systems: Win98SE,
500MHz Pentium 3 and AVG (plus Windows updates and Mozilla, etc...)
Could you please try to  disable the Quickstarter as previously requested?

Thanks in advance.
Comment 3 ooo 2002-12-19 11:09:28 UTC
I don't know whose issue this is, but it's definitely not an API
issue.  My geuss is, somewhere in the framework area.

Keogk: I am doing some research why so many issues are reportet to the
API component which are definitely not API issues.  Please help and
tell my, how you got the idea that it is an API issue? Thanks.
Comment 4 Mathias_Bauer 2003-01-08 14:53:20 UTC
If this bug is related to the quickstarter problem, this is a 
framework problem, but we already have a bug report for it (7037).

If it is something else, we need an exact way to reproduce the 
problem, until then I can't help.

*** This issue has been marked as a duplicate of 7037 ***
Comment 5 Mathias_Bauer 2003-01-17 14:08:25 UTC