Issue 80669 - help: Crash when displaying help index items
Summary: help: Crash when displaying help index items
Status: CLOSED FIXED
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: 680m225
Hardware: All Solaris
: P2 Trivial (vote)
Target Milestone: OOo 2.3
Assignee: joerg.skottke
QA Contact: issues@framework
URL:
Keywords:
: 79979 80787 81060 (view as issue list)
Depends on: 80650
Blocks: 80294
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Reported: 2007-08-14 10:40 UTC by joerg.skottke
Modified: 2007-11-01 11:10 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description joerg.skottke 2007-08-14 10:40:56 UTC
Autotest:framework\help\help.bas: The test opens the help, goes to the index
page and tries to display each item of the index for each application and breaks
at random positions.

osl_releaseVolumeDeviceHandle
/net/jumbo2.germany/ws/SRC680/src.m225/sal/osl/unx/file.cxx:2424
CallSystemHandler
/so/ws/SRC680/src.m225/sal/osl/unx/signal.c:767
libc.so.1 + 0x9fa0f  --  could not find checksum in database
libc.so.1 + 0x9602f  --  could not find checksum in database
libc.so.1 + 0x961af  --  could not find checksum in database
com::sun::star::uno::Reference<com::sun::star::sdbc::XRow>ucbhelper::Content::getPropertyValuesInterface(const
com::sun::star::uno::Sequence<rtl::OUString>&)
/net/jumbo2.germany/ws/SRC680/src.m225/ucbhelper/source/client/content.cxx:755
com::sun::star::uno::Sequence<com::sun::star::uno::Any>ucbhelper::Content::getPropertyValues(const
com::sun::star::uno::Sequence<rtl::OUString>&)
/net/jumbo2.germany/ws/SRC680/src.m225/ucbhelper/source/client/content.cxx:703
com::sun::star::uno::Any ucbhelper::Content::getPropertyValue(const rtl::OUString&)
/net/jumbo2.germany/ws/SRC680/src.m225/ucbhelper/source/client/content.cxx:653
unsigned char comphelper::MediaDescriptor::isStreamReadOnly()const
/so/ws/SRC680/src.m225/comphelper/source/misc/mediadescriptor.cxx:0
??
:0
??
:0
??
:0
_imp_setProcessLocale
/net/jumbo2.germany/ws/SRC680/src.m225/sal/osl/unx/nlsupport.c:680
libc.so.1 + 0x9f609  --  could not find checksum in database
libc.so.1 + 0x9f8f0  --  could not find checksum in database
got frames from addr2line/database 5/5
Comment 1 joerg.skottke 2007-08-14 10:41:31 UTC
Setting P2
Comment 2 joerg.skottke 2007-08-14 10:59:51 UTC
Note: I have (at least) three different crash report ids which probably are the
same problem: The issue IDs (internal) are: 150245, 150246 and probably another
one the report-tool is currently fighting with
Comment 3 joerg.skottke 2007-08-14 11:12:56 UTC
Setting Solaris (x86), currently verifying other platforms
Comment 4 joerg.skottke 2007-08-14 11:21:30 UTC
Cannot reproduce on Linux/Patch as issue 80650 prevents the help from opening.
Will try with FAT installation, just takes a little longer
Comment 5 joerg.skottke 2007-08-14 13:19:55 UTC
On Windows there is no crash yet, but my machine is quickly running out of
available memory, so we appear to have a memory leak.

This is a patched m124 (StarOffice 8) to OOG680_m1.
Comment 6 ab 2007-08-14 15:41:58 UTC
The memory problem occurs first in m222. It's not sure that this is the reason
for the crash but it's quite possible as the memory leak is rather big.

ab->fme: As discussed...
Comment 7 frank.meies 2007-08-15 13:07:56 UTC
Fixed in docsh.cxx

Ready for QA.
Comment 8 frank.meies 2007-08-15 13:09:08 UTC
.
Comment 9 joerg.skottke 2007-08-15 13:27:29 UTC
The memory leak is fixed.
I have still a few Server Timouts in the automated tests but they can be caused
by to quick action on the dialog. The number of "crashes" has been reduced
significantly (1/10) which is good.

I set the issue to verified and nominate the CWS as soon as the minimum
requirements for approval have been fulfilled. If there still is a problem we
need to tackle that in another round.
Comment 10 frank.meies 2007-08-20 14:27:01 UTC
*** Issue 80787 has been marked as a duplicate of this issue. ***
Comment 11 Mathias_Bauer 2007-08-27 15:04:49 UTC
*** Issue 81060 has been marked as a duplicate of this issue. ***
Comment 12 Oliver Specht 2007-09-12 13:04:41 UTC
*** Issue 79979 has been marked as a duplicate of this issue. ***
Comment 13 joerg.skottke 2007-11-01 11:10:40 UTC
close