Issue 83549 - Spanish MSI not Working for GPO deployment
Summary: Spanish MSI not Working for GPO deployment
Status: CLOSED OBSOLETE
Alias: None
Product: Internationalization
Classification: Code
Component: code (show other issues)
Version: OOo 2.3
Hardware: PC Windows, all
: P2 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2007-11-12 09:25 UTC by nachopavon
Modified: 2018-02-20 18:55 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description nachopavon 2007-11-12 09:25:34 UTC
I was preparing the Openoffice deployment for hundreds of computers in Spain
when I found that the Spanish MSI package for OOo 2.3 was not working for GPO
deployment. The English full package works fine, but the lenguage pack for
spanish and the full OOo 2.3 spanish package are not working at all.
The package were downloaded from the spanish localization community at
es.openoffice.org.
This is very important, not only for me, but for every company dealing with
openoffice installations and deployments.
Thanks
Comment 1 ivo.hinkelmann 2007-11-12 09:54:42 UTC
ingo, please have a look
Comment 2 ingo.schmidt-rosbiegal 2007-11-12 11:32:09 UTC
I suppose that the problem is, that the OOo LanguagePack is a product, that
searches on a system an OOo installation and than installs itself into the found
product. This mechanism fails for GPO. 
So there is no simple solution. This requires a changed installation process for
Language Packs, that will probably not be available before OOo 3.0. So far
please use Spanish installation sets for GPO or multilingual installation sets
(en-US and es).
Reducing priority and setting target.

is -> nachopavon: can you please give some additional information about the
failure? Thank you.
Comment 3 nachopavon 2007-11-12 12:25:11 UTC
This failure happens when trying to deploy the Spanish installation package 
and the Spanish lenguage pack through GPOs in the Active Directory (don't know 
if other localizations have the same problem). The English instalation package 
works perfectly.

The server shows this error:
"
Event Type: Warning
Event Source: Software Installation
Event Category: None
Event ID: 119
User: N/A
Computer: xxxxx
Description:
Software Installation encountered an unexpected error while reading from the 
MSI file \\xxxxx\xxxx\xxxxx\OpenOfficeorg23.msi. The error was not serious 
enough to justify halting the operation. The following error was encountered: 
The operation completed successfully.
"
Anyway the software is NOT intalled to the target machines.

If I change the package to install from Spanish to English it works like a 
charm.

It looks like the problem is coming from the Spanish .MSIs (both the full 
installer and the lenguage pack).
Regards
Comment 4 ingo.schmidt-rosbiegal 2007-11-12 13:47:58 UTC
This is a really nice error message: "The operation completed successfully." :-)
That the English OOo installation set works fine, but the Spanish installation
set has an error, is very strange. Some ideas:
Did you try to install the English and the Spanish OOo next to each other? Or
did you remove the English installation completely before trying to install the
Spanish installation.
Can you successfully install the Spanish installation set without GPO?
Was the msi database used by another program, for example Orca?
Comment 5 nachopavon 2007-11-12 14:36:13 UTC
I love ms errors....:-)
I have tried with clean installatins from es.openoffice.org, without touching 
with Orca or similar programs.
I tried first applying the policy with the spanish installation, it didn´t 
work and tried again creating a new policy, but didn´t work anyway.
After it, I tried with the english one, creating a new policy, and worked!!!
Thinking about the problem I reinstalled the server and clients in a virtual 
enviorenment, created the policy and tried with the spanish package 
(downloaded again) getting the same result (not installed).
After this I deleted the package (uninstalling the software to all clients) 
and created a new one with the English version. This time OOo was installed to 
the client with no problems when the computer rebooted.
Regards
Comment 6 nachopavon 2007-11-12 15:07:48 UTC
I forgot: The installation works fine without GPO installation
Comment 7 ingo.schmidt-rosbiegal 2007-11-12 15:29:28 UTC
I downloaded the Spanish installation set. Using Orca to validate the msi
database I found two errors in table "Control", because undefined TextStyles are
used. I would be very surprised if this causes your problems, but this is one
difference compared with the English installation set. So please, give it a try.
You know how to remove this errors? Please use Orca to open the database and
remove this two errors by simply deleting the two occurrences of
"{&VerdanaBold14}" in table "Control".
Regards
Comment 8 nachopavon 2007-11-12 17:25:45 UTC
Deleting the Verdana controls with Orca didn´t solve the problem. Still same 
error in the server and nothing installed in the client.
Regards
Comment 9 nachopavon 2007-11-15 09:20:09 UTC
¿Is it so complicated to make a new msi for the spanish installation or the
lenguage pack? I am sure the problem is the generated msi, as I have tested
changing other msi files and get the same results.
Ingo said at the beginning that it was only a lenguage pack problem, but the
problem is the spanish localization full product installation as well, so I
think you should change priority or resetting target to 2.4.
I will test with other lenguage packs or installations to see if you have the
same problem for other packages or it is only the spanish one.
Regards
Comment 10 ingo.schmidt-rosbiegal 2007-11-15 10:00:27 UTC
If we have to change the msi database, we have to know which changes are
required. I do not think, that a simple repackaging will solve your problem. Of
course there will be new installation sets in Spanish for OOo 2.4 and OOo 2.3.1.
But perhaps your problem is not fixed there.
Please try other languages (Italian, German) and other version (OOo 2.1, OOo
2.2, ...) and report us, if your installation was successful.
Regards
Comment 11 nachopavon 2007-11-19 17:22:25 UTC
I tried with French and Portuguese full packages and no one of them worked out
with gpo deployments. So I can imagine no full installation package with
lenguage localization will work.
Comment 12 ingo.schmidt-rosbiegal 2008-05-27 16:35:05 UTC
Target 3.x
Comment 13 oooforum (fr) 2018-02-19 08:47:25 UTC
Obsolete now
Please check this problem with last build AOO 4.x