Issue 8754 - open office writer closes RTF documents different from star office 5.2
Summary: open office writer closes RTF documents different from star office 5.2
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: code (show other issues)
Version: OOo 1.0.1
Hardware: PC Windows 2000
: P3 Trivial (vote)
Target Milestone: ---
Assignee: stefan.baltzer
QA Contact: issues@sw
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2002-10-27 23:12 UTC by zionit
Modified: 2003-09-08 16:56 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
created file with staroffice rtf file: It works fine. (639 bytes, text/plain)
2002-10-30 22:12 UTC, zionit
no flags Details
with openoffice created file: something wrong with eof? Or different format? (1.03 KB, text/plain)
2002-10-30 22:14 UTC, zionit
no flags Details

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Description zionit 2002-10-27 23:12:05 UTC
After creating or editing a document with open office (called from OfficeTalk
light 3.0 http://www.officetalk.co.uk/)

open office writer closes different from star office 5.2.

The effect is saving a rtf document in officetalk created in open office does
not save properly.
When doing the same with star office 5.2, then it works fine.

What's wrong:
different rtf fileformats?
different methods of closing?

I do not know.
Comment 1 prgmgr 2002-10-29 02:26:19 UTC
Thank you for using and supporting OOo.

Please attach the RTF that reproduces this error to this issue.  
There is a "Create a new attachment" link you can use.

Could you please clarify the problem you are describing?  What do you 
mean by "closing".  If possible list clear step by step procedures on 
how to reproduce your problem.
Comment 2 zionit 2002-10-30 22:12:51 UTC
Created attachment 3432 [details]
created file with staroffice rtf file: It works fine.
Comment 3 zionit 2002-10-30 22:14:24 UTC
Created attachment 3433 [details]
with openoffice created file: something wrong with eof? Or different format?
Comment 4 zionit 2002-10-30 22:28:06 UTC
In both files is only one character "a". 
The Staroffice is processed successfull by OfficeTalk (saved in the
Officetalk database as a RTF document).

The openoffice file is red in Officetalk but for some reason it is not
saved in the OfficeTalk database.
So there is a difference between openoffice 1.01 rtf and staroffice
5.2 rtf.

I am sure that it has something to do with the eof or any other
differences between the RTF files. 

Officetalks startup openoffice with a temporary rtf file. After saving
it in openoffice. We quit openoffice and returns to officetalk.
Officetalk reads the saved temporary rtf file.
Only Officetalk is not able to save it in the database while all files
created in Staroffice does not have any problems.
Comment 5 prgmgr 2002-11-11 18:51:12 UTC
Hello.

If you take a look at how OOo saves RTF files, there are some 
significant changes.  However it seems to be valid RTF format.  Other 
programs like WordPad and MS Word can open and save the file fine.

Perhaps is an issue with the RTF import feature of OfficeTalk?
Comment 6 zionit 2002-11-12 20:55:35 UTC
Thanks. You are right. It is not the rtf file format.

I found the real issue.

The problem is that officetalk does not notice when the document is
closed, because openoffice quickstart is still running.

Officetalks only saves the document when you return from the closed
wordprocessor, but it thinks that openoffice quickstart is the same as
the wordprocessor and it is active for updating the document,  so it
won't save the document in the database.

Please fix this by making a difference between openoffice quickstart
and the wordprocessor so Officetalk will not be fooled again.

A workaround is: don't use openoffice quickstart.
Comment 7 prgmgr 2002-12-01 00:34:40 UTC
Thanks for the update.

Please post your last enhancment request to a new issue.
Comment 8 zionit 2002-12-09 22:54:07 UTC
see Issue 9964.
Comment 9 michael.bemmer 2003-03-13 09:40:22 UTC
As mentioned on the qa dev list on March 5th I will close all resolved
<wontfix/duplicate/worksforme/invalid> issues. Please see this posting for
details. First step in IssueZilla is unfortunately to set them to verified.
Comment 10 michael.bemmer 2003-03-13 10:15:57 UTC
As mentioned on the qa dev list on March 5th I will close all resolved
<wontfix/duplicate/worksforme/invalid> issues. Please see this posting for details.