Issue 89759 - Application will not load
Summary: Application will not load
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Installation
Classification: Application
Component: code (show other issues)
Version: OOo 3.0 Beta
Hardware: All All
: P4 Trivial (vote)
Target Milestone: ---
Assignee: dbaneedsconfirm
QA Contact: issues@installation
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2008-05-22 04:14 UTC by drewjensen.inbox
Modified: 2008-09-01 14:32 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description drewjensen.inbox 2008-05-22 04:14:12 UTC 
Loaded 3.0 Beta Dev M_13 from Linux.cz for Win XP - build date 5/20

Installed without removing current copy of OOo 3.0 first - final step in 
installation asked to reboot PC - rebooted PC - OO.o will not load.

Microsoft Visual C++ Runtime Library:

Program: c:\program files\OpenOffice.org 3\programs\soffice.bin

R6034
An application has made an attempt to load the C runtime library incorrectly.
Comment 1 drewjensen.inbox 2008-05-22 04:41:33 UTC 
Changed component to Installation from dbaccess ? force of habit I guess.
Dropped priority to p4

I went in to remove the copy of OO.o 3 and try a fresh install and found oddly 
that the Add/Remove programs tool under XP was reporting not 1, not 2 but 4 
copies of OO.o 3.0 Dev as being installed on my machine...

I removed each of these - the first one took a bit of time to remove, about 
what one would expect, as did the 2nd, but the 3rd and 4th finished in a 
flash..that was odd.

Then ran a registery cleaner - ccleaner.com 

Rebooted and then did a fresh install of the m_13 files.

This time the installation process did not say I needed to reboot the system.

The application starts up with no errors now.

I am still leaving this as an issue however since it does not seem to me that 
the installer is quite right - If removing old copies of OO.o first is now a 
prerequisite then the installer should not proceed undtil the user does so.
Comment 2 christoph.lukasiak 2008-08-11 15:11:11 UTC 
does the problem still occure in a current version?
Comment 3 drewjensen.inbox 2008-08-11 15:35:52 UTC 
Installing OOo300 m_1 under Ubuntu 8.04 (64bit) using the developers build from
OpenOffice.org there was no problem with older versions - it installed without a
problem and cleaned up all it needed to apparently

Setting to WORKSFORME
Comment 4 christoph.lukasiak 2008-09-01 14:32:30 UTC 
=> close