Issue 96938 - Basic library is lost when saving after network interrupt
Summary: Basic library is lost when saving after network interrupt
Status: CLOSED FIXED
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: OOO300m9
Hardware: All All
: P2 Trivial (vote)
Target Milestone: OOo 3.0.1
Assignee: joerg.skottke
QA Contact: issues@framework
URL:
Keywords:
Depends on:
Blocks: 93339
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Reported: 2008-12-05 10:18 UTC by ab
Modified: 2009-01-05 11:58 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description ab 2008-12-05 10:18:01 UTC
Besides me also other colleagues had this problem when editing
their weekly schedule document using an Office on Sunray. After
a home server outage an already opened document cannot be saved
any more (a corresponding error message is shown). Using "Save
as..." instead works, but afterwards the Basic Standard library
(used for realistic planning tools in the weekly schedule doc)
is missing in the new document.

kso faced a similar problem when removing his notebook from the
network and reconnects later while a document is open. I've dis-
cussed this with mav and according ro him this is the same pro-
blem. He thinks it appears only when the document already has 
been saved at least once after opening it.

This is no exotic scenario, especially for notebook users. As
discussed with mav this is not very difficult to fix and should
be handled as 3.0.1 showstopper.
Comment 1 ab 2008-12-05 10:18:58 UTC
kso -> cc
Comment 2 mikhail.voytenko 2008-12-08 20:23:01 UTC
The fix is integrated.

The dataloss part of notebook scenario is also fixed. The impossibility to store
the document if the notebook has got a new network name should be fixed for
OOo3.1 with the new file locking UI.
Comment 3 mikhail.voytenko 2008-12-09 13:07:28 UTC
mav->tm: Please verify the issue.
Comment 4 mikhail.voytenko 2008-12-09 13:09:00 UTC
mav->tm: Please verify the issue. I have used the vmware image to reproduce the
network outage scenario.
Comment 5 thorsten.martens 2008-12-10 09:11:57 UTC
TM->JSK: as talked about, please take over. Thanks !
Comment 6 joerg.skottke 2008-12-10 13:36:36 UTC
What i did for reproduction:
- Copied the weekly schedule file to a remote drive
- Opened
- Pulled the network cable
- Clicked on "Save"
-> The office freezes and wakes up after some time
   The delay is a little longer than it takes for Gnome to recover
- Clicked away the warning that the file could not be saved
- Clicked "SaveAs"
-> The office freezes for a while
- Saved the file to my local home directory
- Closed the office
- Reopened the office
- Loaded the file
-> The library is missing (in OOOm13)

In the build from CWS mav45 takes much longer to recover from a broken network
connection than before (20 minutes!).

Investigating further.
Comment 7 joerg.skottke 2008-12-10 13:48:57 UTC
Ok, after a second try i could confirm that the MWS can take exactly as long to
recover from a network drop than the CWS, so we have no regression.

Verified.
Comment 8 joerg.skottke 2009-01-05 11:58:18 UTC
Close