Apache OpenOffice (AOO) Bugzilla – Issue 97736
Software crash overwrites original file
Last modified: 2009-07-12 18:04:55 UTC
The simple but unhappy problem is this. I was creating a document with Open Office Draw. I saved the document numerous times as I added more material. I wanted to delete an entire table and was unable to find a way to do that, being a novice. I tried selecting the table and using cut (as in cut & paste without the paste). The software crashed and went through a file recovery process. The file was incomplete upon recovery losing about 3/4 of the data. That's not what bothered me though. What bothered me greatly was that when I opened the file I had been dutifully saving myself manually, it also was missing 3/4 of the data. It appears that the file recovery process somehow overwrote my original file!!! I should have lost almost nothing but somehow I ended up losing at least 4 hours worth of work because of it.
Created attachment 59120 [details] This is the file I was working on in case it helps somehow
Created attachment 59121 [details] This is the file I was working on in case it helps somehow
Sorry for the data loss. Have you bee asked to send a crash report and did you do so? Have you received a report id? Reproducible. Reassigned.
As I worked on restoring the lost data, it turns out the whole issue is completely different than it originally appeared. I believe now that the file was not overwritten by the crash, but rather was never saved with the text to begin with. It is definitely still a software problem though. It appears the Table function has serious issues. When the document is saved, often the text in the table is not saved with it. I would type several blocks of text and save the document, close it out and reopen it. The text is not there. Everything else is there, but not the text. It seemed like if I only enter one row of text at a time and save it, close it out and reopen it, it would work. But if I entered three rows of text, save it, close it out, reopen it. No text. Previously entered text that was saved successfully was still there, but not the new text just entered.
As far as the crash report, if you are talking about the automatic prompt that comes up at the time of the crash, yes. If you speaking of anything else, no. I got this back from that report: Dear User, Thank you for sending the error report generated by the OpenOffice.org error report tool. Your error report has been received and will be evaluated. The ID of the error report is rxvb8vc. Please do not reply to this automatically generated response. Sincerely, Your OpenOffice.org Team
The missing text in tables should be fixed in OOo 3.0.1. The crash may be a duplicate to issue 97261
The missing text is indeed fixed with issue 92551 for OOo 3.0.1. The crash is fixed with issue 97261 for OOo 3.1 sorry for the inconvinience *** This issue has been marked as a duplicate of 97261 ***
duplicate -> closed