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Summary: | AppServer9 not installed with NetBeans 5.5.1 Issue on Windows XP & Intel Based Mac OS 10.4 | ||
---|---|---|---|
Product: | installer | Reporter: | chenji <chenji> |
Component: | Tools bundle | Assignee: | mslama <mslama> |
Status: | RESOLVED WONTFIX | ||
Severity: | blocker | ||
Priority: | P2 | ||
Version: | 5.x | ||
Hardware: | All | ||
OS: | Windows XP | ||
Issue Type: | DEFECT | Exception Reporter: | |
Attachments: |
Mac OS : NetBeans5.5.1 + Sun AppServer 9 installation log file
WindowsXP(X86) : NetBeans 5.5.1 & Sun Application Server 9.0 U1 |
Description
chenji
2007-10-01 11:38:30 UTC
Created attachment 49870 [details]
Mac OS : NetBeans5.5.1 + Sun AppServer 9 installation log file
Also reproducible on Windows XP(X86) by another customer also Comments : I tried re-installing the netBeans and platform server edition 2 times. both times I encountered an error in the application server installation. I can't seem to figure out what the error is based on the log file. I am attaching the log file output for you to look at. Can you see anything in there that makes sense? install job error message: The Install Wizard has successfully installed NetBeans IDE 5.5.1 on your computer. Choose Finish to exit the Wizard. NetBeans IDE 5.5.1 installation location: C:\Program Files\netbeans-5.5.1 Sun Java System Application Server 9.0 Update 1 may have encountered errors during installation. Check the install log below. Sun Java System Application Server 9.0 Update 1 installation location: C:\Sun\AppServer Installation log: C:\Program Files\netbeans-5.5.1\_uninst\as-install.log Installation Error : org.netbeans.installer.InstallApplicationServerAction$ProgressThread, dbg, StatusDetailThread-> C:\Sun\AppServer MODIFIED!!! (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, ------------------------------ Command Print ----------------------- Command: "C:\Program Files\netbeans-5.5.1\_uninst\as_setup\custom-install.bat" Command Output: Command Error: Return Status: 151 ------------------------------------------------------------------------ (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, status code = 151 which is unsuccessful (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, success is false (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, Error occured while installing [151] -> "C:\Program Files\netbeans-5.5.1\_uninst\as_setup\custom-install.bat" (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, err, Error occured while installing [151] -> "C:\Program Files\netbeans-5.5.1\_uninst\as_setup\custom-install.bat" (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, currentLogFile = null (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, prevLogFile = null (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, there is NO log file (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, err, Error occured while Installing Sun Java System Application Server 9.0 Update 1.. (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, in progress stop (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction$ProgressThread, dbg, Finishing (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, Finishing ProgressThread (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, Waiting for progressThread to die... (Sep 30, 2007 8:40:16 AM), Install, org.netbeans.installer.InstallApplicationServerAction$ProgressThread, dbg, Finished loop loop:false (Sep 30, 2007 8:40:16 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, ProgressThread finished (Sep 30, 2007 8:40:16 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, active Threads -> 10 (Sep 30, 2007 8:40:16 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, ****RunCommand End Also reproducible on Windows XP(X86) by another customer also Comments : I tried re-installing the netBeans and platform server edition 2 times. both times I encountered an error in the application server installation. I can't seem to figure out what the error is based on the log file. I am attaching the log file output for you to look at. Can you see anything in there that makes sense? install job error message: The Install Wizard has successfully installed NetBeans IDE 5.5.1 on your computer. Choose Finish to exit the Wizard. NetBeans IDE 5.5.1 installation location: C:\Program Files\netbeans-5.5.1 Sun Java System Application Server 9.0 Update 1 may have encountered errors during installation. Check the install log below. Sun Java System Application Server 9.0 Update 1 installation location: C:\Sun\AppServer Installation log: C:\Program Files\netbeans-5.5.1\_uninst\as-install.log Installation Error : org.netbeans.installer.InstallApplicationServerAction$ProgressThread, dbg, StatusDetailThread-> C:\Sun\AppServer MODIFIED!!! (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, ------------------------------ Command Print ----------------------- Command: "C:\Program Files\netbeans-5.5.1\_uninst\as_setup\custom-install.bat" Command Output: Command Error: Return Status: 151 ------------------------------------------------------------------------ (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, status code = 151 which is unsuccessful (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, success is false (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, Error occured while installing [151] -> "C:\Program Files\netbeans-5.5.1\_uninst\as_setup\custom-install.bat" (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, err, Error occured while installing [151] -> "C:\Program Files\netbeans-5.5.1\_uninst\as_setup\custom-install.bat" (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, currentLogFile = null (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, prevLogFile = null (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, there is NO log file (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, err, Error occured while Installing Sun Java System Application Server 9.0 Update 1.. (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, in progress stop (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction$ProgressThread, dbg, Finishing (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, Finishing ProgressThread (Sep 30, 2007 8:40:15 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, Waiting for progressThread to die... (Sep 30, 2007 8:40:16 AM), Install, org.netbeans.installer.InstallApplicationServerAction$ProgressThread, dbg, Finished loop loop:false (Sep 30, 2007 8:40:16 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, ProgressThread finished (Sep 30, 2007 8:40:16 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, active Threads -> 10 (Sep 30, 2007 8:40:16 AM), Install, org.netbeans.installer.InstallApplicationServerAction, dbg, ****RunCommand End Created attachment 49871 [details]
WindowsXP(X86) : NetBeans 5.5.1 & Sun Application Server 9.0 U1
Folder /opt/SUNWappserver must be empty. File $HOME/product.xml must be deleted. Then please try to install asbundle again. What about Windows XP AppServer Installtion Issue??? What files should be deleted to install successfully??? From error message it seems that AS was not correctly uninstalled. In such case AS installer will fail next time. You must correctly uninstall previous AS installation before you try to install it again. On Windows asbundle installer creates 2 items in Add/Remove Programs. Then you should be able to install AS again. Unfortunately this behavior is deficiency of AS installer we run in silent mode from asbundle installer and we cannot fix it. Next asbundle installer does not use AS installer so this will not happen when installing NB 6.0 + AS 9 together. Regarding Win XP use separate itme to uninstall AS in Add/Remove Programs. Not clear with comments "On Windows asbundle installer creates 2 items in Add/Remove Programs. Then you should be able to install AS again.Regarding Win XP use separate itme to uninstall AS in Add/Remove Programs." Please comment on the above. The customer has completely un installed the server properly but still he encounters the same installation issue. What may be the issue??? I sent question to AS installer developer what to do in such case. To me it seems there is something left so AS installer detects previous installation. But I do not know what to clean from disk/registry to fix this. I let you know as soon as I get any info how to fix this. 1.Target directory must be empty (if it exists) 2.Look for file 'productregistry'. It should be located in <SystemDir>. (Ex C:\winnt\system32\productregistry). If it is there delete it. Now AS installer should pass. Thnx I will share this information with the customer & let you know further on this if still the issue persist or not. Closing. |