Issue 125981

Summary:	[UX] "JRE not available": Improve the shown error message, create a webpage to show more details
Product:	General	Reporter:	Marcus <marcus>
Component:	ui	Assignee:	AOO issues mailing list <issues>
Status:	CONFIRMED ---	QA Contact:
Severity:	Normal
Priority:	P3	CC:	bpswem, orcmid
Version:	4.1.1
Target Milestone:	---
Hardware:	All
OS:	All
Issue Type:	ENHANCEMENT	Latest Confirmation in:	---
Developer Difficulty:	---

Description Marcus 2014-12-30 10:55:39 UTC

Due to some discussions on the dev@ mailing list, it was mentioned that the error messages like "JRE not available" (there are a few more) needs to be improved to show the user whats really up.

For this the fix is split-up into 2 parts:

1. Update the text in the shown dialog. Add a URL to a webpage.
2. Create the webpage to show full details.

It is agreed to get the new webpage translated, so it will be added to the "www.openoffice.org/xx/..." area.

Comment 1 SVN Robot 2014-12-30 11:05:36 UTC

"marcus" committed SVN revision 1648506 
#i125981# Added webpage to explain why OpenOffice needs Java

Comment 2 Marcus 2014-12-30 11:08:55 UTC

Part #2 was created by taking a copy of "www.openoffice.org/common/java.html". It's now located in "www.openoffice.org/xx/java/index.html".

Comment 3 Marcus 2014-12-30 11:27:45 UTC

The new text for the error message is the following.

"Some OpenOffice operations use the Java Runtime Environment (JRE).
A suitable JRE is not installed. For details please see:
http://www.openoffice.org/java.html"

(suggested by Dennis E. Hamilton and already agreed on the mailing list)

In Pootle the URL can be exchanged to "http://www.openoffice.org/xx/java/index.html" when the L10N teams want to show a translated text to their users.

Comment 4 orcmid 2015-01-18 23:58:38 UTC

(In reply to Marcus from comment #3)

> In Pootle the URL can be exchanged to
> "http://www.openoffice.org/xx/java/index.html" when the L10N teams want to
> show a translated text to their users.

The easiest translation will be "http://openoffice.org/xx/java" so there is as little as possible to have to copy or type.

Comment 5 Marcus 2016-04-09 09:25:07 UTC

*** Issue 126910 has been marked as a duplicate of this issue. ***

Comment 6 Marcus 2017-05-20 11:03:51 UTC

Reset assigne to the default "issues@openoffice.apache.org".