Issue 127684

Summary: Please update System Requirements to state the maximum screen resolution supported
Product: General Reporter: John <john.ha24>
Component: uiAssignee: AOO issues mailing list <issues>
Status: UNCONFIRMED --- QA Contact:
Severity: Normal    
Priority: P5 (lowest) CC: larry.gusaas
Version: 4.1.5   
Target Milestone: ---   
Hardware: All   
OS: All   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Description Flags
Blurred text on Retina screen - note blur is 64 (2^6) pixels wide none

Description John 2018-02-03 11:25:43 UTC
Created attachment 86336 [details]
Blurred text on Retina screen - note blur is 64 (2^6) pixels wide

1.  Please update the System Requirements to state the maximum screen resolution supported.

The System Requirements web page at states "1024 x 768 pixel or higher resolution with at least 256 colors (16.7 million colors recommended)"  There is no maximum given.

See [Solved] Blurry Text Documents at where an Apple MacBook Retina with a screen resolution of 2560 x 1600 or 2880 x 1800 produced blurred text.  The blurred text was fixed by operating the MacBook at a reduced screen resolution.

Retina screens are now available with resolutions up to 5120 x 2880.  See Using a Retina Display at  

Higher screen resolutions will inevitably follow, and also be available to Windows users, which is likely to increase the number of instances of the "fault" being reported to the forum.

2.  It would be an advantage if, during the installation, the user was told the maximum screen resolution supported and/or an error message was given if the screen exceeded the maximum resolution supported.

[My screen is 1920 x 1280 and has no problems]
Comment 1 Larry Gusaas 2018-02-03 18:45:40 UTC
I do not have any problem with either my 13" (2560 x 1600) or 15" MacBook Pros (2880 x 1800).
I have not seen any reports of anyone using an iMac 5K (5120 x 2880) having this problem.

The user refered to is using a 2017 MacBook (2304 x 1440).
I think his problem is hardware related.
Comment 2 John 2018-02-03 19:46:54 UTC
Please note the bug report was not raised to resolve the user's problem, but to publish the maximum supported screen resolution, or to say there is no maximum.