Issue 63842

Summary:	Vista: Office freezes while dragging stylist or navigator
Product:	gsl	Reporter:	Olaf Felka <olaf-openoffice>
Component:	code	Assignee:	Olaf Felka <olaf-openoffice>
Status:	CLOSED IRREPRODUCIBLE	QA Contact:	issues@gsl <issues>
Severity:	Trivial
Priority:	P3	CC:	andreas.schluens, bettina.haberer, issues, nesshof, takeda, utomo.prawiro
Version:	680m160	Keywords:	oooqa
Target Milestone:	OOo 2.2
Hardware:	PC
OS:	Windows Vista
Issue Type:	DEFECT	Latest Confirmation in:	---
Developer Difficulty:	---

Description Olaf Felka 2006-03-31 09:45:10 UTC

This issue is for Vista only: Office freezes while dragging stylist or
navigator. OOo won't give me a crashrep so I can't see what might happen. I see
this issue as a 'reminder' and would wait to generate some actions until the
next Vista Beta is out.

Comment 1 Olaf Felka 2006-04-03 10:34:08 UTC

I've tried the same on the same machine with WinXP and Office doesn't freeze.
See also Issue 62256: It looks like this depends on the used hardware and driver(!).

Comment 2 Olaf Felka 2006-07-21 11:21:22 UTC

of: Can't see such a freeze in Vista build 5456 beta2 with OOo m177

Comment 3 philipp.lohmann 2006-07-21 11:26:44 UTC

So it was probably a driver issue after all.

Closing

Comment 4 Olaf Felka 2006-11-30 15:33:24 UTC

OF: Here we are again. I've tried with Vista RC2,5B build 5840. Dragging the
navigator with some moves on the desktop and the office freezes. Tested with the
cws vistaready01.

Comment 5 Olaf Felka 2006-11-30 15:37:33 UTC

OF: Adjusting target.

Comment 6 philipp.lohmann 2006-12-11 10:24:42 UTC

pl->of: no reproduction, no fix :-) please give me a call when this happens again.

Comment 7 utomo99 2006-12-24 04:32:08 UTC

Vista final already released. 
hopefully we can solve this as the original target if it still happened. Thanks

Comment 8 Olaf Felka 2007-01-08 14:55:12 UTC

I can't reproduce by now (very strange). Looks like it depends on the quality of
the graphic device driver. To be continued.

Comment 9 Olaf Felka 2007-01-23 11:07:34 UTC

This is not reproducible on a final Vista.

Comment 10 hansvdk 2007-07-11 20:44:12 UTC

I'm not sure how to do this, but I would like to reopen this issue. I am running
Windows Vista Business edition on a Sony Vaio VGN-SZ4MN. I can choose between a
NVidia Geforce go 7400 or onboard video, but the problem "Office freezes while
dragging stylist or navigator" arises in either configuration. But with a twist.
The problem only occurs when I have my backup software, carbonite
(www.carbonite.com) enabled. If I disable this software, the problem disappears.

I'd be happy to post additional diagnostic info, as long I am instructed how to
produce it (I'm quite new to Vista).

Best--Hans

Comment 11 hansvdk 2007-07-11 20:45:58 UTC

I should have said that the version of OpenOffice is the latest (2.2.1).

Comment 12 hansvdk 2007-07-11 21:42:20 UTC

The problem disappears if I turn off "show window contents while dragging". Hans

Comment 13 takeda64 2007-07-11 22:04:01 UTC

What you wrote is exactly like what is happening to me on Windows 2000 
Professional SP4.

I think the explanation for the backup program might be that is slowing down 
your computer. To me, the problem happens more often when I have many programs 
running.

Comment 14 gh06 2007-11-03 22:00:06 UTC

I also had this problem and it disappeared after terminating Copernic Desktop 
Search (http://www.copernic.com/en/products/desktop-search/).

OpenOffice 2.3.0
Vista Ultimate 6.0.6000
Copernic Desktop Search 2.02