Issue 73424

Summary:

Issue printing to Windows printers

Product:

Writer

Reporter:

aamaley <aamaley>

Component:

printing

Assignee:

AOO issues mailing list <issues>

Status:

CONFIRMED ---

QA Contact:

Severity:

Trivial

Priority:

CC:

issues

Version:

OOo 3.0

Keywords:

oooqa

Target Milestone:

---

Hardware:

All

OS:

Windows, all

Issue Type:

DEFECT

Latest Confirmation in:

---

Developer Difficulty:

---

Attachments:

Description	Flags
This is the document that I am printing	none
This is a scan of what the document prints like	none
xps print - broken	none

Description aamaley 2007-01-12 16:00:31 UTC

When printing documents containing images on the page, the printer will usually
print nothing but the image. If multiple images are on the same page, only one
of them gets printed. It does not seem to matter what the type of the image
inserted is, the issue still happens.

This issue seems to appear in all versions, from OOo versions 1.1.4 -> 2.1.
I have used Windows XP, 2000 and server 2003 and all appear to have the same issue.

The printer in question is a Panasonic DP-4510, but the same issue appeared
using a DP-3030, also from Panasonic. These are both currently setup using GDI
drivers. Worth noting is that an earlier model using a PCL card did not have
this issue. 

Other printers seem to have no issue printing the same document, and even the
Panasonic will print the document properly if it is exported and printed as a
PDF. This error occurs whether using an odt or an sxw file.

Comment 1 aamaley 2007-01-12 16:01:58 UTC

Also worth noting is that this issue does not happen when using Calc.

Comment 2 michael.ruess 2007-01-12 16:09:22 UTC

Reassigned to HI.

Comment 3 aamaley 2007-01-12 16:15:38 UTC

Created attachment 42123 [details]
This is the document that I am printing

Comment 4 aamaley 2007-01-12 16:16:19 UTC

Created attachment 42124 [details]
This is a scan of what the document prints like

Comment 5 lohmaier 2007-01-15 00:08:38 UTC

My guess is that the Panasonic printer lines up with the one from HP and Brother
with buggy drivers....

If the network is installed as "network printer" (doesn't matter whether
physically attached to the computer or not), then remapping the networt location
to a local printer port should solve the problem.

So please check with something like
net use lpt2:  \\server\printer /persistent=yes

Comment 6 h.ilter 2007-01-15 11:51:06 UTC

I've test it with several printers excepting panasonic printer because have none.
Works for me

Comment 7 aamaley 2007-01-15 18:03:22 UTC

Remapping it as a network printer would be fine if we were actually using it as
a network printer. At the moment, users install it as a local printer, using a
TCP/IP port.

Now, without using it as a network printer, is this some kind of known issue
with Writer and GDI printers?

Comment 8 aamaley 2007-01-16 20:10:48 UTC

Is there any fix if we are not sharing the printer but instead have it mapped to
a TCP/IP port, as in lpr?

Comment 9 ace_dent 2008-05-15 13:29:54 UTC

This Issue requires more information ('needmoreinfo'), but has not been updated
within the last year. Please re-test with one of the latest versions of OOo -
the problem(s) may have already been addressed. Either use the recent stable
version: http://download.openoffice.org/index.html
or consider trying the new OOo 3 BETA (still in testing):
http://download.openoffice.org/3.0beta/
 
Please report back the outcome so this Issue may be closed or progressed as
necessary - otherwise it may be Resolved as Invalid in the future. You may also
wish to search for (and note) any duplicates of this Issue that may have
advanced further :
http://www.openoffice.org/issues/query.cgi
 
Regards,
Andrew
 
Cleaning-up and Closing old Issues as part of:
~ The Grand Bug Squash, pre v3 ~

Comment 10 aamaley 2008-05-15 14:42:41 UTC

This is still an issue, re-tested with latest 2.4 and 3.0 beta. Both versions
still achieve the results attached previously. What extra info is needed? I'll
be happy to provide it.

Comment 11 aamaley 2008-10-24 15:58:29 UTC

Still an issue in 3.0 final.

Comment 12 h.ilter 2008-10-27 14:09:46 UTC

Just for test, try the XPS driver from MS to compare the result and save paper.
http://www.microsoft.com/whdc/xps/viewxps.mspx

Please print the odt and sxw files with the xps driver and let me know about the
result. If the error still occur, just attach the xps file, Thanks.

Comment 13 aamaley 2008-10-28 15:43:43 UTC

Created attachment 57528 [details]
xps print - broken

Comment 14 aamaley 2008-10-28 15:44:32 UTC

Same issue occurs with the XPS document writer, I've attached the .xps file.

Comment 15 h.ilter 2008-10-29 09:57:53 UTC

HI->PL: It seems not depends on printer. Please have a look.

Comment 16 philipp.lohmann 2008-10-29 11:32:20 UTC

reproducable with that XPS thingie

Comment 17 Rob Weir 2013-07-30 02:21:22 UTC

Reset assignee on issues not touched by assignee in more than 2000 days.